Methods and systems for brands social networks (bsn) platform

Abstract

Methods and Systems for Global Online Brands Social Networks (BSN) Platform and Framework are disclosed for managing Users' Profiles, brands group lists, Brand user Friends, User created Brand Networks and related Members, Publications, Applications, Services and Communications and Collaborations among users. Further, it also manages brand owners' brand networks and members, and brand experts to enable and facilitate users for branded products and services related sales or e-commerce, marketing, promotion and support services, alternative products and services brands lists. BSN also provides Social Customers Relationship Management (SCRM) and Multi Brand Customers Services Life Cycle (MCSLC) Framework to facilitate brand owners and customers.

1 . A method for mapping and sharing of identification data of products and services in a multi user network environment ( 105 ), comprising:
 receiving a plurality of data items ( 635 ,  636 ,  1001 ,  1300 ,  1800 ,  2501 ) associated with at least one said identification data ( 2302 ,  412 ,  408 ) at a server unit ( 116 ) from a user ( 102 ,  104 ,  106 ,  122 ) based on at least one predetermined updated template ( 2202 );   validating ( 443 ,  412 ) said identification data ( 408 ) at a server unit ( 116 );   updating said validated data items ( 408 ) to related templates ( 443 ,  408 ,  2302 ) and to a user repository ( 408 , 405 ) at a server unit ( 116 ); and   utilizing said updated data items ( 408 ,  405 ) to generate accessible feeds ( 1308  and  1807 ) and a mapping ( 441 ,  442 ,  443 ,  444 ,  445 ,  3001 ,  3101 ,  3200 ) of said data items of identification data ( 408 ,  405 ) based on predetermined mapping criteria, at a sever unit ( 116 ).   
     
     
         2 . The method as claimed in  claim 1  wherein said templates ( 2202 ,  2302 ) are editable, selectable and are determined by searching and matching of one or more profile(s) ( 2201 ), preferences ( 1400 ,  1500 ), privacy settings ( 1600 ) and associated data of users ( 408 ), said templates being filtered based on predetermined criteria, comprising: geographical data, profile data, categories of templates ( 2202 ). 
     
     
         3 . The method as claimed in  claim 2  wherein said template ( 2302 ) comprises of metadata, said metadata comprising of associated template name and properties, identification data, ontology and taxonomy, keywords, template category comprising, public template, private template and shared template, one or more template categories of identification data, one or more identification data for each said template categories, association type, one or more related social networks for each said identification data and user defined fields comprising, source(s) and location of identification data, usage details, duration of use of identification data and user reviews. 
     
     
         4 . The method as claimed in  claim 1 , said method comprising the step of allowing one or more users ( 102 ,  104 ,  106 ,  122 ) to create ( 2302 ), update ( 2301 ) and share ( 2404 ) one or more said template(s) ( 2302 ) or data items individually or collaboratively ( 2401 ). 
     
     
         5 . The method as claimed in  claim 3  wherein said one or more association type (e.g.  3202 ,  3203 ,  3204 ) of identification data comprises of source of identification data, current user, customer, fan, connected or related with identification data, brand used by connected or matched users with identification data, viewed brand ad, seller of said identification data, enterprise user, advertiser, referrer, research, prospective customer, past user, viewer of identification data, subscriber of service, buyer, provider of service, publisher, producer, retailer, attendee, and any user defined association data. 
     
     
         6 . The method as claimed in  claim 1 , wherein said plurality of data items ( 408 ) are received via a web application ( 442 ), questionnaire, editor, survey, wizard ( 2302 ), search engine, social network(s), automated source, categorized lists ( 2301 ) and multimedia source. 
     
     
         7 . The method as claimed in  claim 1  wherein said source of templates and data items comprises of digital source, comprising database, web service, networks, application, smart device ( 102 ), automated source, external social network sources ( 106 ), connected users ( 122 ) and expert source, sensor systems, multi Artificial Intelligence Agent(s), translation system, speech or voice message(s) source(s), and via paper forms. 
     
     
         8 . The method as claimed in  claim 1 , wherein said data item ( 408 ) comprises of entered ( 2302 ) identification data name and unique identification information, source of identification data, categories and details comprising of, association data details, use details, feedback, reviews, queries, monitored or recorded activities, actions ( 506 ), events, transactions and logs, related social network(s) ( 2202 ,  1800 ) and connected users, multimedia contents ( 2401 ,  2601 ,  2701 ), applications ( 901 ), services ( 1300 ), alternative brand(s), associated metadata comprising source template identification information, source of data items, one or more categories, group name of identification data, date and time of creation and modification of said data items, user unique identification data and privacy settings ( 1600 ). 
     
     
         9 . The method as claimed in  claim 1 , wherein the user comprises of an individual and a group of individuals of a social network, a registered user general, premium, expert user, developers, advertisers and brand owners, and one or more entities comprising of associations, organization, web site, professional bodies, social bodies, governmental bodies and enterprises ( 441 ,  444 ). 
     
     
         10 . The method as claimed in  claim 1  wherein each entered or updated identification data ( 408 ) by user is processed, said processing comprising of checking of availability and validity ( 4012 ) of identification data by dynamically checking identification data with predetermined entities, said entities comprising pre-created global identification data repository ( 412 ), expert human mediated and automated search based on users collaborative filtering. 
     
     
         11 . The method as claimed in  claim 10 , comprising the step of updating ( 443 ) each newly added identification data to the global identification data repository ( 412 ), user repository ( 408 ) and suggested brand list of related template(s) after said validation and availability check ( 443 ,  2000 ). 
     
     
         12 . The method as claimed in  claim 1  wherein said data items can integrate ( 432 ,  441 ,  442 ,  413 ,  409 ) with brand owners, 3 rd  party web sites, subscribers, devices, applications and services based on one or more search criteria comprising of one or more keywords, conditions comprising of subscription, privacy settings, preferences. 
     
     
         13 . The method as claimed in  claim 1 , comprising the step of auto generating said related ( 1605 ) accessible feed based ( 1308  and  1807 ) on monitoring and storing of user entered plurality of data items and categories user activities or actions ( 506 ), transactions and logs and synchronizing said accessible feed to one or more related or connected or subscribed users and networks based on privacy settings, filters and preferences ( 1600 ). 
     
     
         14 . The method as claimed in  claim 13  wherein said accessible feed ( 1308  and  1807 ) comprises of accessible fields, said accessible fields comprising metadata, date and time, categories, accessible feed source URL and profile, text data, dynamic attachments, activities or actions ( 506 ) source(s) comprising one or more profile data of users and identification data, applications, objects, networks, identification data, multimedia content type and dynamically attached related applications features enabling user to participate ( 1013 ) in the same activity as the feed source user, allowing participating user to collaborate, communicate, share, search, track, transact, view, install and subscribe and perform predetermined actions. 
     
     
         15 . The method as claimed in  claim 1  wherein identification data comprises of, collective trademarks, certification mark, name, word, phrase, logo, sign, mark, symbol, title, design, image, or a combination of these elements used to represent plurality of products and services. 
     
     
         16 . The method as claimed in  claim 1 , wherein users are enabled for searching and matching ( 2800  and  2900 ) one or more identification data and related data items, social networks and graph ( 409 ) based on one or more predetermined criteria, and subscribing to said data items, said predetermined criteria comprising of one or more domains and segments of identification data, keywords, geographical location indication. 
     
     
         17 . The method as claimed in  claim 1 , wherein mapping criteria comprises of one or more conditions, one or more data items of related users, profile(s) data ( 408 ) comprising preferences ( 1400 ) and privacy settings ( 1600 ) for one way and multi-way mapping of data items of related users for creating social networks ( 405 ), social graphs ( 409 ), lists ( 2402  to  2405 ), categories ( 2302 ), search engines ( FIG. 2800 ) for enabling searching of mapped data items, generating timelines ( 2400 ) of usage of identification data, conducting data mining of said mapped data items ( 408  and  405 ). 
     
     
         18 . A system for mapping and sharing of identification data of products and services in a multi user network environment, said system comprising:
 A plurality of users ( 102 ,  104 ,  106 ,  122 ) to send a plurality of data items ( 635 ,  636 ,  1001 ,  1300 ,  1800 ,  2501 ) associated with at least one said identification data ( 2302 ,  412 ,  408 );   A server unit ( 116 ) comprising of a user repository ( 408 ,  405 ) coupled with said users ( 102 ,  104 ,  106 ,  122 ) and configured to receive said plurality of data items ( 408 ,  405 ) based on at least one predetermined updated template ( 2202 ), to validate said identification data ( 443 ,  412 ), update said validated data items ( 408 ) to related templates ( 443 ,  408 ,  2302 ) and to said user repository ( 408 ,  405 ) wherein said server unit ( 116 ) is configured to utilize said updated data items ( 408 ,  405 ) to generate accessible feeds ( 1308  and  1807 ) and a mapping ( 441 ,  442 ,  443 ,  444 ,  445 ,  3001 ,  3101 ,  3200 ) of said data items of identification data ( 408 ,  405 ) based on predetermined mapping criteria.   
     
     
         19 . The system as claimed in  claim 18  wherein said templates ( 2202 ,  2302 ) are editable, selectable and are determined by searching and matching of one or more profile(s) ( 2201 ), preferences ( 1400 ,  1500 ), privacy settings ( 1600 ) and associated data of users ( 408 ), said templates being filtered based on predetermined criteria, comprising: geographical data, profile data, categories of templates ( 2202 ). 
     
     
         20 . The system as claimed in  claim 19  wherein said template ( 2302 ) comprises of metadata, said metadata comprising of associated template name and properties, identification data, ontology and taxonomy, keywords, template category comprising, public template, private template and shared template, one or more template categories of identification data, one or more identification data for each said template categories, association type, one or more related social networks for each said identification data and user defined fields comprising, source(s) and location of identification data, usage details, duration of use of identification data and user reviews. 
     
     
         21 . The system as claimed in  claim 18 , wherein users ( 102 ,  104 ,  106 ,  122  are enabled to create ( 2302 ), update ( 2301 ) and share ( 2404 ) one or more said template(s) ( 2302 ) or data items individually or collaboratively ( 2401 ). 
     
     
         22 . The system as claimed in  claim 20  wherein said one or more association type (e.g.  3202 ,  3203 ,  3204 ) of identification data comprise of source of identification data, current user, customer, fan, connected or related with identification data, brand used by connected or matched users with identification data, viewed brand ad, seller of said identification data, enterprise user, advertiser, referrer, research, prospective customer, past user, viewer of identification data, subscriber of service, buyer, provider of service, publisher, producer, retailer, attendee, and any user defined association data. 
     
     
         23 . The system as claimed in  claim 18 , wherein said plurality of data items ( 408 ) are received via a web application ( 442 ), questionnaire, editor, survey, wizard ( 2302 ), search engine, social network(s), automated source, categorized lists and multimedia source. 
     
     
         24 . The system as claimed in  claim 18  wherein said source of templates and data items comprises of digital source, comprising database, web service, networks, application, smart device ( 102 ), automated source, external social network sources ( 106 ), connected users ( 122 ) and expert source, sensor systems, multi Artificial Intelligence Agent(s), translation system, speech or voice message(s) source(s), and via paper forms. 
     
     
         25 . The system as claimed in  claim 18 , wherein said data item ( 408 ) comprises of entered ( 2302 ) identification data name and unique identification information, source of identification data, categories and details comprising of, association data details, use details, feedback, reviews, queries, monitored or recorded activities, actions ( 506 ), events, transactions and logs, related social network(s) ( 2202 ,  1800 ) and connected users, multimedia contents ( 2401 ,  2601 ,  2701 ), applications ( 901 ), services ( 1300 ), alternative brand(s), associated metadata comprising source template identification information, source of data items, one or more categories, group name of identification data, date and time of creation and modification of said data items, user unique identification data and privacy settings ( 1600 ). 
     
     
         26 . The system as claimed in  claim 18 , wherein the user comprises of an individual and a group of individuals of a social network, a registered user general, premium, expert user, developers, advertisers and brand owners, and one or more entities comprising of associations, organization, web site, professional bodies, social bodies, governmental bodies and enterprises ( 441 ,  444 ). 
     
     
         27 . The system as claimed in  claim 18  wherein each entered or updated identification data ( 408 ) by user is processed to check of availability and validity ( 4012 ) of identification data by dynamically checking identification data with predetermined entities, said entities comprising pre-created global identification data repository ( 412 ), expert human mediated and automated search based on users collaborative filtering. 
     
     
         28 . The system as claimed in  claim 27 , wherein server unit is configured to update ( 443 ) each newly added identification data to the global identification data repository ( 412 ), user repository ( 408 ) and suggested brand list of related template(s) ( 113 ) after said validation and availability check ( 443 ,  2000 ). 
     
     
         29 . The system as claimed in  claim 18  wherein said data items can integrate ( 432 ,  441 ,  442 ,  413 ,  409 ) with brand owners, 3 rd  party web sites, subscribers, devices, applications and services based on one or more search criteria comprising of one or more keywords, conditions comprising of subscription, privacy settings, preferences. 
     
     
         30 . The system as claimed in  claim 18 , wherein server unit is configured to auto generate said related ( 1605 ) accessible feed ( 1308  and  1807 ) based on monitoring and storing of user entered plurality of data items and categories user activities, transactions and logs and synchronize said accessible feed to one or more related or connected or subscribed users and networks based on privacy settings ( 1600 ) and preferences. 
     
     
         31 . The system as claimed in  claim 30  wherein said accessible feed ( 1308  and  1807 ) comprises of accessible fields, said accessible fields comprising metadata, date and time, categories, accessible feed source URL, text data, dynamic attachments, activities or actions ( 506 ) source comprising profile data of users and identification data, applications, objects, networks, identification data, multimedia content type and dynamically attached applications features enabling user to participate ( 1013 ) in the same activity as the user generating accessible feed, allowing participating user to collaborate, communicate, share, search, track, transact, view, install and subscribe and perform predetermined actions. 
     
     
         32 . The system as claimed in  claim 18  wherein identification data comprises of, collective trademarks, certification mark, name, word, phrase, logo, sign, mark, symbol, title, design, image, or a combination of these elements used to represent plurality of products and services. 
     
     
         33 . The system as claimed in  claim 18 , wherein users are enabled to search and match  2800  and  2900 ) one or more identification data and related data items, social networks and graph ( 409 ) based on one or more predetermined criteria, and to subscribe to said data items, said predetermined criteria comprising of one or more domains and segments of identification data, keywords, geographical location indication. 
     
     
         34 . The system as claimed in  claim 18 , wherein mapping criteria comprises of one or more conditions, one or more data items of related users, profile(s) data ( 408 ) comprising preferences ( 1400 ) and privacy settings ( 1600 ) for one way and multi-way mapping of data items of related users for creating social networks ( 405 ), social graphs ( 409 ), lists ( 2402  to  2405 ), categories ( 2302 ), search engines ( FIG. 2800 ) for enabling searching of mapped data items, generating timelines ( 2400 ) of usage of identification data, conducting data mining of said mapped data items ( 408  and  405 ).