Selecting High Quality Reviews for Display

Abstract

A method and system of selecting reviews for display are described. Reviews for a subject are identified. A subset of the identified reviews is selected based on predefined quality criteria. The selection may also be based on zero or more other predefined criteria. A response that includes content from the selected reviews is generated. The content may include the full content or snippets of at least some of the selected reviews.

1 . A method of processing reviews, comprising:
 on a server system, including one or more processors, memory storing one or more programs, executed by the one or more processors to perform the method, the server system responding to a search request from a client by:
 identifying, in accordance with the search request from the client, a set of reviews from one or more review sources, the set of reviews comprising a plurality of reviews of one or more entities matching the search request; 
 generating quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review; 
 selecting a subset of the plurality of reviews based at least on the respective quality scores and predefined quality criteria; and 
 generating and sending to the client a response to the search request for display at the client, the response including content from the selected subset. 
   
     
     
         2 . The method of  claim 1 , wherein selecting comprises selecting a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined age criteria. 
     
     
         3 . The method of  claim 1 , wherein selecting comprises selecting a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined content criteria. 
     
     
         4 . The method of  claim 1 , wherein selecting comprises selecting a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined rating score criteria. 
     
     
         5 . The method of  claim 1 , wherein generating quality scores comprises:
 generating quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on values associated with one or more words in the respective review, and at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review.   
     
     
         6 . The method of  claim 1 , wherein generating a response comprises generating snippets of a plurality of reviews in the selected subset. 
     
     
         7 . The method of  claim 6 , wherein generating a snippet of a review comprises:
 partitioning the review into one or more partitions;   selecting a subset of the partitions based on predefined criteria; and   generating the snippet including content from the selected subset of the partitions.   
     
     
         8 . A system for processing reviews, comprising:
 one or more processors;   memory storing one or more programs, executed by the one or more processors, to respond to a search request from a client;   one or more modules including instructions:
 to identify, in accordance with the search request from the client, a set of reviews from one or more review sources, the set of reviews comprising a plurality of reviews of one or more entities matching the search request; 
 to generate quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review; 
 to select a subset of the plurality of reviews based at least on the respective quality scores and predefined quality criteria; and 
 to generate and send to the client a response to the search request for display at the client, the response including content from the selected subset. 
   
     
     
         9 . The system of  claim 8 , wherein the one or more modules include instructions to select a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined age criteria. 
     
     
         10 . The system of  claim 8 , wherein the one or more modules include instructions to select a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined content criteria. 
     
     
         11 . The system of  claim 8 , wherein the one or more modules include instructions to select a subset of the plurality of reviews based at least on the respective quality scores, the predefined quality criteria, and predefined rating score criteria. 
     
     
         12 . The system of  claim 8 , wherein the instructions to generate quality scores include instructions:
 to generate quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on values associated with one or more words in the respective review, and at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review.   
     
     
         13 . The system of  claim 8 , wherein the one or more modules include instructions to generate snippets of a plurality of reviews in the selected subset. 
     
     
         14 . The system of  claim 13 , wherein the one or more modules include instructions:
 to partition the review into one or more partitions;   to select a subset of the partitions based on predefined criteria; and   to generate the snippet including content from the selected subset of the partitions.   
     
     
         15 . A non-transitory computer readable storage medium storing one or more computer programs for execution by a server system to respond to a search request from a client, the one or more computer programs comprising instructions for:
 identifying, in accordance with the search request from the client, a set of reviews from one or more review sources, the set of reviews comprising a plurality of reviews of one or more entities matching the search request;   generating quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review;   selecting a subset of the plurality of reviews based at least on the respective quality scores and predefined quality criteria; and   generating and sending to the client a response to the search request for display at the client, the response including content from the selected subset.   
     
     
         16 . The computer readable storage medium of  claim 15 , wherein the instructions for generating quality scores comprise instructions for:
 generating quality scores for respective reviews of the plurality of reviews, the quality score of a respective review based on values associated with one or more words in the respective review, and at least one of the group consisting of: a length of the respective review, lengths of sentences in the respective review, and grammatical quality of the respective review.   
     
     
         17 . The computer readable storage medium of  claim 15 , wherein the instructions for generating a response comprise instructions for generating snippets of a plurality of reviews in the selected subset. 
     
     
         18 . The computer readable storage medium of  claim 17 , wherein the instructions for generating a snippet of a review comprise instructions for:
 partitioning the review into one or more partitions;   selecting a subset of the partitions based on predefined criteria; and   generating the snippet including content from the selected subset of the partitions.   
     
     
         19 . A method of processing reviews, comprising:
 on a server system, including one or more processors, memory storing one or more programs, executed by the one or more processors to perform the method, the server system responding to a search request from a client by:
 identifying, in accordance with the search request from the client, a set of reviews from one or more review sources, the set of reviews comprising a plurality of reviews of one or more entities matching the search request; 
 generating quality scores for respective reviews of the plurality of reviews; 
 selecting a subset of the plurality of reviews based at least on the respective quality scores and predefined quality criteria; and 
 generating and sending to the client a response to the search request for display at the client, the response including content from the selected subset.