US2011004550A1PendingUtilityA1

Customer on-boarding system

57
Assignee: BANK OF AMERICAPriority: Nov 29, 2007Filed: Sep 13, 2010Published: Jan 6, 2011
Est. expiryNov 29, 2027(~1.3 yrs left)· nominal 20-yr term from priority
Inventors:Joseph A. GiordanoChristopher R. GriggsHitesh BajajDouglas Gerard BrownJade Michelle Le Vo-Dinh
G06Q 20/227G06Q 20/04G06Q 20/10G06Q 20/40G06Q 20/102G06Q 40/02G06Q 20/403G06Q 20/384G06Q 20/229
57
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Claims

Abstract

Embodiments of the invention provide a system and method for on-boarding customers via a viral account opening or account registration process that uses aliases, such as telephone numbers, email addresses, and social networking identifiers, to identify payee accounts. If an alias is received for which a payee account cannot be identified, embodiments of the invention use the alias to contact the payee and request that the payee register an existing account or open a new account.

Claims

exact text as granted — not AI-modified
1 . A method comprising:
 receiving a payment request from a payment sender, wherein the payment request comprises an alias and a request by the payment sender to transfer funds from the payment sender's financial account to an entity associated with the alias; and   using the alias to send a communication to the entity regarding the payment request.   
     
     
         2 . The method of  claim 1 , wherein the alias comprises a telephone number, email address, or social networking identifier of the entity. 
     
     
         3 . The method of  claim 1 , further comprising:
 accessing a data repository to determine whether the alias is linked in the data repository to a financial account; and   using the alias to send the communication to the entity regarding the payment request based at least partially on a determination as to whether the alias is linked in the data repository to a financial account.   
     
     
         4 . The method of  claim 3 , wherein the communication to the entity comprises an offer for the entity to open a new financial account. 
     
     
         5 . The method of  claim 4 , further comprising:
 opening the new financial account for the entity; and   transferring the funds identified in the payment request from the payment sender's financial account to the entity's new financial account.   
     
     
         6 . The method of  claim 4 , wherein the new financial account comprises a sub-account. 
     
     
         7 . The method of  claim 3 , wherein the communication to the entity comprises an offer for the entity to register a financial account and thereby associate the financial account with the alias. 
     
     
         8 . The method of  claim 7 , further comprising:
 registering the financial account for the entity by associating, in a data repository, the alias with the financial account.   
     
     
         9 . The method of  claim 1 , wherein the communication to the entity regarding the payment request comprises a notice of the intended payment request. 
     
     
         10 . The method of  claim 1 , further comprising:
 accessing a data repository to determine whether the alias is linked in the data repository to a financial account;   determining that the alias is not linked to a financial account; and   canceling the payment transaction based at least partially on the determining that the alias is not linked to a financial account.   
     
     
         11 . The method of  claim 1 , wherein the alias is not a financial account number. 
     
     
         12 . The method of  claim 1 , wherein the alias comprises a telephone number, and wherein using the alias to send the communication to the entity regarding the payment request comprises:
 using the telephone number to send a message to the entity's mobile phone, the message comprising an offer for the entity to open or register a financial account.   
     
     
         13 . The method of  claim 1 , wherein the alias comprises an email address, and wherein using the alias to send the communication to the entity regarding the payment request comprises:
 using the email address to send an email message to the entity, the email message comprising an offer for the entity to open or register a financial account.   
     
     
         14 . The method of  claim 1 , wherein the alias comprises a social networking identifier, and wherein using the alias to send the communication to the entity regarding the payment request comprises:
 using the social network identifier to send a message to the entity via a social network, the message comprising an offer for the entity to open or register a financial account.   
     
     
         15 . An apparatus comprising:
 at least one communication interface configured to receive a payment request from a payment sender, wherein the payment request comprises an alias and a request by the payment sender to transfer funds from the payment sender's financial account to an entity associated with the alias;   at least one processor communicably coupled to the at least one communication interface; and   at least one memory communicably coupled to the at least one processor and having stored thereon executable instructions that, when executed by the at least one processor, cause the apparatus to use the alias to send a communication to the entity regarding the payment request.   
     
     
         16 . The apparatus of  claim 15 , wherein the alias comprises a telephone number, email address, or social networking identifier of the entity. 
     
     
         17 . The apparatus of  claim 15 , wherein the at least one memory further comprises executable instructions that, when executed by the at least one processor, cause the apparatus to:
 access a data repository to determine whether the alias is linked in the data repository to a financial account; and   use the alias to send the communication to the entity regarding the payment request based at least partially on a determination as to whether the alias is linked in the data repository to a finical account.   
     
     
         18 . The apparatus of  claim 17 , wherein the communication to the entity comprises an offer for the entity to open a new financial account. 
     
     
         19 . The apparatus of  claim 18 , wherein the at least one memory further comprises executable instructions that, when executed by the at least one processor, cause the apparatus to:
 open the new financial account for the entity; and   transfer the funds identified in the payment request from the payment sender's financial account to the entity's new financial account.   
     
     
         20 . The apparatus of  claim 17 , wherein the communication to the entity comprises an offer for the entity to register a financial account and thereby associate the financial account with the alias. 
     
     
         21 . The apparatus of  claim 20 , wherein the at least one memory further comprises executable instructions that, when executed by the at least one processor, cause the apparatus to:
 register the financial account for the entity by associating, in a data repository, the alias with the financial account.   
     
     
         22 . The apparatus of  claim 15 , wherein the communication to the entity regarding the payment request comprises a notice of the intended payment request. 
     
     
         23 . The apparatus of  claim 15 , wherein the at least one memory further comprises executable instructions that, when executed by the at least one processor, cause the apparatus to:
 access a data repository to determine whether the alias is linked in the data repository to a financial account;   determine that the alias is not linked to a financial account; and   cancel the payment transaction based at least partially on the determining that the alias is not linked to a financial account.   
     
     
         24 . The apparatus of  claim 15 , wherein the alias is not a financial account number. 
     
     
         25 . A computer readable medium having computer executable instructions stored therein, wherein the computer executable instructions comprise:
 instructions operable to receive a payment request from a payment sender, wherein the payment request comprises an alias and a request by the payment sender to transfer funds from the payment sender's financial account to an entity associated with the alias; and   instructions operable to use the alias to send a communication to the entity regarding the payment request.   
     
     
         26 . The computer readable medium of  claim 25 , wherein the alias comprises a telephone number, email address, or social networking identifier of the entity. 
     
     
         27 . The computer readable medium of  claim 25 , further comprising:
 instructions operable to access a data repository to determine whether the alias is linked in the data repository to a financial account; and   instructions operable to use the alias to send the communication to the entity regarding the payment request based at least partially on a determination as to whether the alias is linked in the data repository to a financial account.   
     
     
         28 . The computer readable medium of  claim 27 , wherein the communication to the entity comprises an offer for the entity to open a new financial account. 
     
     
         29 . The computer readable medium of  claim 28 , further comprising:
 instructions operable to open the new financial account for the entity; and   instructions operable to transfer the funds identified in the payment request from the payment sender's financial account to the entity's new financial account.   
     
     
         30 . The computer readable medium of  claim 27 , wherein the communication to the entity comprises an offer for the entity to register a financial account and thereby associate the financial account with the alias. 
     
     
         31 . The computer readable medium of  claim 30 , further comprising:
 instructions operable to register the financial account for the entity by associating, in a data repository, the alias with the financial account.   
     
     
         32 . The computer readable medium of  claim 25 , wherein the alias is not a financial account number.

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