Group intercom, delayed playback, and ad-hoc based communications systems and methods
Abstract
Methods and apparatuses for escalating a problem with a personal communications device in a wireless communications network, each personal communications device having at least one communications session associated therewith, at least one process associated therewith, at least one IP address associated therewith and at least one personal communications device identification associated therewith. A problem is identified with a particular communication session associated with a particular personal communications device. The particular communications session is excluded from the wireless communications network. The device determines if the problem associated with the particular communications sessions has exceeded a problem threshold. If the problem associated with the particular communications sessions has exceeded a problem threshold, the exclusion of the particular communications session.
Claims
exact text as granted — not AI-modified1 . A method for escalating a problem with a personal communications device in a wireless communications network, each personal communications device having at least one communications session associated therewith, at least one process associated therewith, at least one IP address associated therewith and at least one personal communications device identification associated therewith, the method comprising:
identifying a problem with a particular communication session associated with a particular personal communications device; excluding the particular communications session from the wireless communications network; determining if the problem associated with the particular communications sessions has exceeded a problem threshold; and escalating, if the problem associated with the particular communications sessions has exceeded a problem threshold, the exclusion of the particular communications session.
2 . The method of claim 1 , wherein the problem threshold further comprises one of a greater than two minute problem duration and the particular communications session has been reinstated more than three times for the same problem.
3 . The method of claim 1 , wherein escalation further comprises excluding a symphone process identification associated with the particular communication session.
4 . The method of claim 3 , wherein escalation further comprises excluding, if the exclusion of the symphone process identification exceeds the problem threshold, an IP address identifier associated with the symphone process identification and the particular communication session.
5 . The method of claim 4 , wherein escalation further comprises excluding, if the exclusion of the IP address identifier exceeds the problem threshold, a personal communications device identifier associated with the IP address identifier, the symphone process identification and the particular communication session.
6 . A method for excluding a personal communications device from the wireless communications network, the method comprising:
gathering problem escalation information from each personal communications device in the wireless communications network, the problem escalation information indicating a personal communications device that is disruptive towards the wireless communications network; and determining to exclude a personal communications device from the wireless communications network based on the gathered problem escalation information wherein the excluded personal communications device is unable to participate in the communications between the other personal communications devices.
7 . The method of claim 6 , wherein gathering further comprises gathering user feedback regarding the exclusion of a particular personal communications device.
8 . A non-transitory computer-readable medium having stored thereon instructions to cause one or more electronic devices to escalate a problem with a personal communications device in a wireless communications network, each personal communications device having at least one communications session associated therewith, at least one process associated therewith, at least one IP address associated therewith and at least one personal communications device identification associated therewith, the instructions to cause the one or more electronic devices to:
identify a problem with a particular communication session associated with a particular personal communications device; exclude the particular communications session from the wireless communications network; determine if the problem associated with the particular communications sessions has exceeded a problem threshold; and escalate, if the problem associated with the particular communications sessions has exceeded a problem threshold, the exclusion of the particular communications session.
9 . The non-transitory computer-readable medium of claim 8 , wherein the problem threshold further comprises one of a greater than two minute problem duration and the particular communications session has been reinstated more than three times for the same problem.
10 . The non-transitory computer-readable medium of claim 1 , wherein escalation further comprises instructions to cause the one or more processors to exclude a symphone process identification associated with the particular communication session.
11 . The non-transitory computer-readable medium of claim 10 , wherein escalation further comprises instructions to cause the one or more processors to exclude, if the exclusion of the symphone process identification exceeds the problem threshold, an IP address identifier associated with the symphone process identification and the particular communication session.
12 . The non-transitory computer-readable medium of claim 11 , wherein escalation further comprises instruction to cause the one or more processors to exclude, if the exclusion of the IP address identifier exceeds the problem threshold, a personal communications device identifier associated with the IP address identifier, the symphone process identification and the particular communication session.
13 . A non-transitory computer-readable medium having stored thereon instructions to cause one or more electronic devices to exclude a personal communications device from the wireless communications network, the instructions to cause the one or more electronic devices to:
gather problem escalation information from each personal communications device in the wireless communications network, the problem escalation information indicating a personal communications device that is disruptive towards the wireless communications network; and determine to exclude a personal communications device from the wireless communications network based on the gathered problem escalation information wherein the excluded personal communications device is unable to participate in the communications between the other personal communications devices.
14 . The non-transitory computer-readable medium of claim 13 , wherein gathering further comprises instruction to cause the one or more processors to gather user feedback regarding the exclusion of a particular personal communications device.Join the waitlist — get patent alerts
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