US2010223159A1PendingUtilityA1

Consumer shopping experience including availability of services indication

Assignee: AT & T IP I LPPriority: Dec 13, 2005Filed: Mar 4, 2010Published: Sep 2, 2010
Est. expiryDec 13, 2025(expired)· nominal 20-yr term from priority
G06Q 30/0611G06Q 30/0601G06Q 30/06
46
PatentIndex Score
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Claims

Abstract

Systems and methods are disclosed for providing a consumer shopping experience. The disclosed systems and methods include receiving a user input and providing, in response to the user input, one of a first series of pages, a second series of pages, and a third series of pages. Furthermore, the first series of pages are configured to allow a user to select at least one of products and services from at least one business line before the first series of pages request personal information. In addition, the second series of pages are configured to indicate whether currently received services at a first location are available at a second location. Moreover, the third series of pages are configured to allow the user to select at least one of products and services from the at least one business line.

Claims

exact text as granted — not AI-modified
1 . A computer-implemented method for providing a consumer shopping experience over a network, the method comprising:
 receiving a user input over the network; and   providing to the user over the network, in response to the user input, one of a first series of pages, a second series of pages, and a third series of pages, wherein,
 the first series of pages are configured to allow a user to select at least one of products and services from at least one business line before the first series of pages request personal information, 
 the second series of pages are configured to indicate whether currently received services at a first location are available at a second location, and 
 the third series of pages are configured to allow the user to select at least one of products and services from the at least one business line. 
   
     
     
         2 . The method of  claim 1 , wherein the first series of pages are configured to allow the user to select the at least one of products and services from the at least one business line comprising at least one of the following: local telecommunication service, long distance telecommunication service, wired or wireless voice service, wired or wireless data service, and television (TV) service. 
     
     
         3 . The method of  claim 1 , wherein providing, in response to the user input, one of the first series of pages, the second series of page, and the third series of pages, wherein at least one of the first series of pages correspond to a new order, the second series of pages correspond to a transfer order, and the third series of pages correspond to a change order. 
     
     
         4 . The method of  claim 1 , wherein the second series of pages are configured to indicate whether currently received services at the first location are available at the second location wherein the second location is a location where the user indicates an intension to move to. 
     
     
         5 . The method of  claim 1 , wherein at least one of the first series of pages and the third series of pages provide at least one of a page corresponding to a bundle builder, a page corresponding to a service advisor, and a page corresponding to at least one featured bundle. 
     
     
         6 . The method of  claim 5 , wherein the page corresponding to the service advisor includes at least on lifestyle type question. 
     
     
         7 . The method of  claim 1 , wherein the personal information comprises at least one of the following: a passwords, payment data, personal information, and address information. 
     
     
         8 . A system for providing a consumer shopping experience, the system comprising:
 a memory storage for maintaining a database; and   a processing unit coupled to the memory storage, wherein the processing unit is operative to:
 receive a user input; and 
 provide, in response to the user input, one of a first series of pages, a second series of pages, and a third series of pages, wherein,
 the first series of pages are configured to allow a user to select at least one of products and services from at least one business line before the first series of pages request personal information, 
 the second series of pages are configured to indicate whether currently received services at a first location are available at a second location, and 
 the third series of pages are configured to allow the user to select at least one of products and services from the at least one business line. 
 
   
     
     
         9 . The system of  claim 8 , wherein the first series of pages are configured to allow the user to select the at least one of products and services from the at least one business line comprising at least one of the following: local telecommunication service, long distance telecommunication service, wired or wireless voice service, wired or wireless data service, and television (TV) service. 
     
     
         10 . The system of  claim 8 , wherein at least one of the first series of pages correspond to a new order, the second series of pages correspond to a transfer order, and the third series of pages correspond to a change order. 
     
     
         11 . The system of  claim 8 , wherein the second series of pages are configured to indicate whether currently received services at the first location are available at the second location wherein the second location is a location where the user indicates an intension to move to. 
     
     
         12 . The system of  claim 8 , wherein at least one of the first series of pages and the third series of pages provide at least one of a page corresponding to a bundle builder, a page corresponding to a service advisor, and a page corresponding to at least one featured bundle. 
     
     
         13 . The system of  claim 12 , wherein the page corresponding to the service advisor includes at least on lifestyle type question. 
     
     
         14 . A computer-readable medium which stores a set of instructions which when executed performs a method for providing a consumer shopping experience, the method executed by the set of instructions comprising:
 receiving a user input; and   providing, in response to the user input, one of a first series of pages, a second series of pages, and a third series of pages, wherein,
 the first series of pages are configured to allow a user to select at least one of products and services from at least one business line before the first series of pages request personal information, 
 the second series of pages are configured to indicate whether currently received services at a first location are available at a second location, and 
 the third series of pages are configured to allow the user to select at least one of products and services from the at least one business line. 
   
     
     
         15 . The computer-readable medium of  claim 14 , wherein the first series of pages are configured to allow the user to select the at least one of products and services from the at least one business line comprising at least one of the following: local telecommunication service, long distance telecommunication service, wired or wireless voice service, wired or wireless data service, and television (TV) service. 
     
     
         16 . The computer-readable medium of  claim 14 , wherein providing, in response to the user input, one of the first series of pages, the second series of page, and the third series of pages, wherein at least one of the first series of pages correspond to a new order, the second series of pages correspond to a transfer order, and the third series of pages correspond to a change order. 
     
     
         17 . The computer-readable medium of  claim 14 , wherein the second series of pages are configured to indicate whether currently received services at the first location are available at the second location wherein the second location is a location where the user indicates an intension to move to. 
     
     
         18 . The computer-readable medium of  claim 14 , wherein at least one of the first series of pages and the third series of pages provide at least one of a page corresponding to a bundle builder, a page corresponding to a service advisor, and a page corresponding to at least one featured bundle. 
     
     
         19 . The computer-readable medium of  claim 18 , wherein the page corresponding to the service advisor includes at least on lifestyle type question. 
     
     
         20 . The computer-readable medium of  claim 14 , wherein the personal information comprises at least one of the following: a passwords, payment data, personal information, and address information.

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