Personalized telephone directory and calling system

Abstract

An embodiment of this invention provides a secure, integrated and hierarchical database to store phone numbers of services, along with personal protected information required by the service. This hierarchical data is stored for an individual or a group of individuals and will be made available when they place a call to one of the service phone numbers stored in the application. One of the solutions described in this disclosure allows a user to register frequently-used phone numbers, and any personal data required by the associated services, on a web site under a password protected account associated with the user. The user(s) can access this information by dialing a phone number. This way, the enrolled users can place a call to any registered phone number by first calling a predetermined number and then navigating to the desired number.

1 . A system for storing telephone numbers in a secure, integrated, and hierarchical database, said system comprising:
 a hierarchical database; and   an interactive voice response module;   wherein said telephone numbers are stored in said hierarchical database;   wherein, for a service that is associated with any of said telephone numbers, personal information related to said service is stored with said telephone numbers;   wherein said personal information comprises social security number, credit card number, insurance policy number, account number, and date of birth;   wherein said hierarchical database comprises data related to individuals, groups, and families;   wherein said telephone numbers are looked up and navigated, using said interactive voice response module's interface;   wherein a user is authenticated;   wherein a first service call is placed, using one of said telephone numbers;   wherein a voice prompt is provided for said user to access resources;   wherein for a specific service corresponding to said first service call, said personal information related to said specific service is automatically applied;   wherein for initiation, a configurable key combination is entered;   wherein a second service call is placed; and   wherein one or more of said individuals, groups, and families are contacted.