Method and system for tracking user performance

Abstract

A system and method for using RFID technology to track resource performance and task completion is disclosed. In one exemplary embodiment, a fob and an RFID reader may engage in mutual authentication. Where the RFID reader and the fob successfully mutually authenticate, the fob may transmit to the RFID reader information identifying the resource's performance tracking account to which the fob is associated. The RFID reader may receive and forward the information to facilitate performance tracking. In one exemplary embodiment, the RFID reader may forward the information to a point of interaction terminal for transaction completion. In another exemplary embodiment, the fob completes tasks via a computer interface. In still another exemplary embodiment, the fob resource and/or a manager may access a resource engine, wherein the resource engine may be used to automatically grade, track, score, and assign resources based on resource skills and skill sets.

1 - 25 . (canceled) 
   
   
       26 . A method for performance tracking comprising:
 creating a project task associated with a resource, the project task having a predetermined completion time;   receiving, at a resource engine, a transponder identifier from a transponder in communication with a radio frequency identification (RFID) reader, the transponder identifier being associated with the resource;   associating the transponder identifier with a first time value and a resource identifier corresponding to the resource;   receiving, at the resource engine, the transponder identifier from the transponder in communication with the radio frequency identification (RFID) reader for a second time;   associating the transponder identifier with a second time value and the resource identifier corresponding to the resource;   computing a task work time representing a time period the resource was in a work environment, based at least on the first time value and the second time value;   associating the resource identifier and the task work time with the project task in the resource engine; and   comparing the predetermined completion time with the task work time.   
   
   
       27 . The method of  claim 26 , further comprising:
 assigning the project task to an application assigned to at least one application category, the at least one application category associated with a level of skill to perform the project task.   
   
   
       28 . The method of  claim 26 , further comprising:
 tracking of at least one performance variable using the resource engine, wherein the at least one performance variable comprises at least one of a resource, a task, an application, and a skill.   
   
   
       30 . The method of  claim 28 , wherein the tracking of the at least one performance variable is based at least on the task work time. 
   
   
       31 . The method of  claim 26 , further comprising:
 determining a plurality of subtasks for completing the project task;   assigning at least one subtask of the plurality of subtasks to a second application, the second application being associated with a second application category and the second application category requiring a second level of skill; and   assigning a second resource to the second application based on the second application category, the second resource having a minimum skill level required by the second application category.   
   
   
       32 . The method of  claim 26 , further comprising modifying a rating of the project task based on the comparing. 
   
   
       33 . A transponder-reader performance tracking system comprising:
 a user interface operable to allow a user to create a project task, associated with a resource, the project task having a predetermined completion time;   a transponder, associated with the resource, operable to communicate a transponder identifier to a radio frequency identification (RFID) reader via a radio frequency signal;   a resource engine operable to:
 receive the transponder identifier communicated by the reader, the resource engine further operable to associate the transponder identifier with a first time value and a resource identifier corresponding to the resource, 
 associate the transponder identifier with a second time value and the resource identifier corresponding to the resource, 
 compute a task work time representing a time period that the resource was in a work environment, based at least on the first time value and the second time value, 
 associate the resource identifier and the task work time with the project task, and 
 compare the predetermined completion time with the task work time. 
   
   
   
       34 . The system of  claim 33 , wherein the resource engine is further operable to assign the project task to an application assigned to at least one application category, the at least one application category associated with a level of skill to perform the project task. 
   
   
       35 . The system of  claim 33 , wherein the resource engine is further configured to track at least one performance variable using the user interface, and wherein the at least one performance variable comprises at least one of a resource, a task, an application, and a skill. 
   
   
       36 . The system of  claim 35 , wherein the resource engine tracks the at least one performance variable based at least on the task work time. 
   
   
       36 . The system of  claim 33 , wherein the resource engine is further operable to:
 determine a plurality of subtasks for completing the project task;   assign at least one subtask of the plurality of subtasks to a second application, the second application being associated with a second application category and the second application category requiring a second level of skill; and   assign a second resource to the second application based on the second application category, the second resource having a minimum skill level required by the second application category.   
   
   
       37 . The system of  claim 33 , wherein the resource engine is further operable to modify a rating of the project task based on the comparing. 
   
   
       38 . A computer-readable medium having stored thereon sequences of instructions, the sequences of instructions including instructions which when executed by a computer system causes the computer system to perform:
 receiving, at a resource engine, a transponder identifier from a transponder in communication with a radio frequency identification (RFID) reader, the transponder identifier being associated with the resource;   associating the transponder identifier with a first time value and a resource identifier corresponding to the resource;   receiving, at the resource engine, the transponder identifier from the transponder in communication with the radio frequency identification (RFID) reader for a second time;   associating the transponder identifier with a second time value and the resource identifier corresponding to the resource;   computing a task work time representing a time period the resource was in a work environment, based at least on the first time value and the second time value;   associating the resource identifier and the task work time with the project task in the resource engine; and   comparing the predetermined completion time with the task work time.   
   
   
       39 . The computer-readable medium of  claim 38 , which when executed by a computer system further causes the computer system to perform:
 assigning the project task to an application assigned to at least one application category, the at least one application category associated with a level of skill to perform the project task.   
   
   
       40 . The computer-readable medium of  claim 38 , which when executed by a computer system further causes the computer system to perform:
 tracking of at least one performance variable using the resource engine, wherein performance variable comprises at least one of a resource, a task, an application, and a skill.   
   
   
       41 . The computer-readable medium of  claim 40 , wherein the tracking of the at least one performance variable is based at least on the task work time. 
   
   
       42 . The computer-readable medium of  claim 38 , which when executed by a computer system further causes the computer system to perform:
 determining a plurality of subtasks for completing the project task;   assigning at least one subtask of the plurality of subtasks to a second application, the second application being associated with a second application category and the second application category requiring a second level of skill; and   assigning a second resource to the second application based on the second application category, the second resource having a minimum skill level required by the second application category.   
   
   
       43 . The computer-readable medium of  claim 38 , further comprising modifying a rating of the project task based on the comparing.