Method and system for automatically generating a message flow diagram

Abstract

A method and system automatically generate entries for a campaign message flow. The method comprises, responsive to a customer request, initiating a campaign, wherein the campaign includes interacting with subscribers via messages. The method comprises receiving customer-inputted parameters defining the campaign. The method comprises automatically generating campaign message flow entries, wherein each campaign message flow entry corresponds to an interaction between a server and a subscriber. The method comprises displaying the campaign message flow entries to the customer.

1 . A method for generating a campaign message flow, comprising:
 responsive to a customer request, initiating a campaign, wherein the campaign includes interacting with a subscriber via messages;   responsive to receiving customer-inputted parameters defining the campaign, generating campaign message flow entries in substantially real time from the customer-inputted parameters, wherein each campaign message flow entry corresponds to an interaction with the subscriber;   displaying each campaign message flow entry to the customer when generated.   
     
     
         2 . The method of  claim 1 , further comprising:
 pre-populating the parameters and the campaign message flow from a template campaign.   
     
     
         3 . The method of  claim 1 , further comprising:
 storing the parameters in an accessible storage medium.   
     
     
         4 . The method of  claim 1 , further comprising:
 executing the campaign responsive to a subscriber request, wherein subscriber inputs and server outputs correspond to the campaign message flow.   
     
     
         5 . The method of  claim 1 , wherein a campaign message flow entry is at least one of: subscriber-inputted keywords, subscriber-inputted short numbers, server-outputted menus, and server-outputted confirmations. 
     
     
         6 . The method of  claim 1 , wherein the parameters include at least one of: a keyword, opt-in message, scheduling, content to be sent, confirmation message, menu items, and pointers to other sub-words. 
     
     
         7 . The method of  claim 1 , wherein the customer request and parameters are received via a web interface and the campaign message flow is displayed via the web interface. 
     
     
         8 . A system for generating a campaign message flow, comprising:
 a server in communication with a client over a network, the server configured to
 responsive to a customer request, initiate a campaign, wherein the campaign includes interacting with subscribers via messages, 
 receive customer-inputted parameters defining the campaign, 
 automatically generate campaign message flow entries, wherein each campaign message flow entry corresponds to an interaction between a server and a subscriber, 
 display the campaign message flow entries to the customer. 
   
     
     
         9 . The system of  claim 8 , wherein the server is further configured to
 pre-populate the parameters and the campaign message flow from a template campaign.   
     
     
         10 . The system of  claim 8 , wherein the server is further configured to
 store the parameters in an accessible storage medium.   
     
     
         11 . The system of  claim 8 , wherein the server is further configured to
 execute the campaign responsive to a subscriber request, wherein subscriber inputs and server outputs correspond to the campaign message flow.   
     
     
         12 . The system of  claim 8 , wherein a campaign message flow entry is at least one of: subscriber-inputted keywords, subscriber-inputted short numbers, server-outputted menus, and server-outputted confirmations. 
     
     
         13 . The system of  claim 8 , wherein the parameters include at least one of: a keyword, opt-in message, scheduling, content to be sent, confirmation message, menu items, and pointers to other sub-words. 
     
     
         14 . The system of  claim 8 , wherein the customer request and parameters are received via a web interface and the campaign message flow is displayed via the web interface. 
     
     
         15 . A computer-readable medium including instructions adapted to execute a method for generating a campaign message flow, the method comprising:
 responsive to a customer request, initiating a campaign, wherein the campaign includes interacting with subscribers via messages;   receiving customer-inputted parameters defining the campaign;   automatically generating campaign message flow entries, wherein each campaign message flow entry corresponds to an interaction between a server and a subscriber;   displaying the campaign message flow entries to the customer.   
     
     
         16 . The medium of  claim 15 , the method further comprising:
 pre-populating the parameters and the campaign message flow from a template campaign.   
     
     
         17 . The medium of  claim 15 , the method further comprising:
 storing the parameters in an accessible storage medium.   
     
     
         18 . The medium of  claim 15 , the method further comprising:
 executing the campaign responsive to a subscriber request, wherein subscriber inputs and server outputs correspond to the campaign message flow.   
     
     
         19 . The medium of  claim 15 , wherein a campaign message flow entry is at least one of: subscriber-inputted keywords, subscriber-inputted short numbers, server-outputted menus, and server-outputted confirmations. 
     
     
         20 . The medium of  claim 15 , wherein the parameters include at least one of: a keyword, opt-in message, scheduling, content to be sent, confirmation message, menu items, and pointers to other sub-words and the customer request and parameters are received via a web interface and the campaign message flow is displayed via the web interface.