Turfs and Skills for Multiple Technicians

Abstract

Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple technicians to a turf. The turf designates a geographic area within a telecommunications network. The multiple technicians and the turf are displayed via a graphical user interface on a computer. Another method allows the user to assign multiple technicians to a skill level. The skill level describes a qualification for repairing the telecommunications network. The multiple technicians and the skill level are displayed via the graphical user interface.

1 . A computer implemented method for assigning multiple technicians to skills and turfs, comprising:
 performing on a computer processor:   receiving a selection of a button in a graphical user interface to produce a list of technicians for assignment to a work order;   querying an integrated dispatch system for the list of technicians;   causing display of the list of technicians, a monthly calendar grid, and an edit skills button in a single screen of another graphical user interface;   receiving a technician selection of multiple technicians from the list of technicians;   receiving a selection of days from the calendar grid for which the multiple technicians will be assigned;   causing display of a list of skills and an apply button in a single skills graphical user interface when the edit skills button is selected;   receiving a selection of a skill level from the list of skills for assignment to the multiple technicians; and   applying the skill level to the multiple technicians for the selected days when the apply button is selected.   
     
     
         2 . The method according to  claim 1 , further comprising causing display of an edit turfs button in the single screen of the another graphical user interface. 
     
     
         3 . The method according to  claim 2 , further comprising receiving a selection of the edit turfs button to assign a turf to the multiple technicians. 
     
     
         4 . The method according to  claim 3 , further comprising causing display of a list of turfs and another apply button in a single turfs graphical user interface when the edit turfs button is selected. 
     
     
         5 . The method according to  claim 4 , further comprising causing display of geographic areas that may be assigned to the multiple technicians. 
     
     
         6 . The method according to  claim 4 , further comprising causing display of wire centers that may be assigned to the multiple technicians. 
     
     
         7 . The method according to  claim 4 , further comprising receiving a selection of a turf from the list of turfs for assignment to the multiple technicians. 
     
     
         8 . The method according to  claim 7 , further comprising applying the turf to the multiple technicians for the selected days. 
     
     
         9 . The method according to  claim 1 , wherein when no selection is made in the calendar grid, assigning a default day of a next day. 
     
     
         10 . The method according to  claim 1 , further comprising highlighting the technician selection of the multiple technicians from the list of technicians. 
     
     
         11 . The method according to  claim 1 , further comprising highlighting the selection of days in the calendar grid. 
     
     
         12 . A system, comprising:
 a processor executing a software application stored in memory, the software application causing the processor to:   receive a selection of a button in a graphical user interface to produce a list of technicians for assignment to a work order;   query an integrated dispatch system for the list of technicians;   cause display of the list of technicians, a monthly calendar grid, and an edit skills button in a single screen of another graphical user interface;   receive a technician selection of multiple technicians from the list of technicians;   receive a selection of days from the calendar grid for which the multiple technicians will be assigned;   cause display of a list of skills and an apply button in a single skills graphical user interface when the edit skills button is selected;   receive a selection of a skill level from the list of skills for assignment to the multiple technicians; and   apply the skill level to the multiple technicians for the selected days when the apply button is selected.   
     
     
         13 . The system according to  claim 12 , wherein the software application further causes the processor to display an edit turfs button in the single screen of the another graphical user interface. 
     
     
         14 . The system according to  claim 13 , wherein the software application further causes the processor to receive a selection of the edit turfs button to assign a turf to the multiple technicians. 
     
     
         15 . The system according to  claim 14 , wherein the software application further causes the processor to display a list of turfs and another apply button in a single turfs graphical user interface when the edit turfs button is selected. 
     
     
         16 . The system according to  claim 15 , wherein the software application further causes the processor to display geographic areas that may be assigned to the multiple technicians. 
     
     
         17 . The system according to  claim 15 , wherein the software application further causes the processor to display wire centers that may be assigned to the multiple technicians. 
     
     
         18 . The system according to  claim 15 , wherein the software application further causes the processor to receive a selection of a turf from the list of turfs for assignment to the multiple technicians. 
     
     
         19 . The system according to  claim 18 , wherein the software application further causes the processor to apply the turf to the multiple technicians for the selected days. 
     
     
         20 . A computer readable medium storing processor executable instructions for performing a method, the method comprising:
 receiving a selection of a button in a graphical user interface to produce a list of technicians for assignment to a work order;   querying an integrated dispatch system for the list of technicians;   causing display of the list of technicians, a monthly calendar grid, and an edit skills button in a single screen of another graphical user interface;   receiving a technician selection of multiple technicians from the list of technicians;   receiving a selection of days from the calendar grid for which the multiple technicians will be assigned;   causing display of a list of skills and an apply button in a single skills graphical user interface when the edit skills button is selected;   receiving a selection of a skill level from the list of skills for assignment to the multiple technicians; and   applying the skill level to the multiple technicians for the selected days when the apply button is selected.