Failure information delivery system, failure management server, mobile object communication apparatus, failure information delivery method, and program

Abstract

Upon detecting existence of characteristic information of a failure, of which search is requested, a mobile terminal device 102 notifies a failure management server 104 of the detected location information and time information together with the characteristic information of the failure, and the failure management server 104 notifies a terminal device 1022 of the location information of the failure to be estimated on the basis of the detected location information, time information, and the characteristic information of articles and allows the terminal device 1022 to output this location information. Thereby, even in the case that no communication apparatus is provided to a target apparatus, a failure can be detected and a probability of notification can be improved.

1 . A failure information delivery system comprising:
 a terminal device for requesting a failure management server to search a location where a failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   a failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to a mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains characteristic information of a failure and a unit which positions a location of itself, the mobile object communication apparatuses searching a location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server;   wherein the mobile object communication apparatus notifies the failure management server of detected location information and time information together with the characteristic information of the failure when detecting existence of the characteristic information of the failure, of which search is requested; and   the failure management server, notifying the terminal device of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles, allows the terminal device to output the location information.   
   
   
       2 . The failure information delivery system according to  claim 1 ,
 wherein the failure management server holds priority search area information which is accepted from the terminal device and shows an area to be searched by priority, and on the basis of the priority search area information, allows the mobile object communication apparatus located in a predetermined area to search this area by priority.   
   
   
       3 . The failure information delivery system according to  claim 1 ,
 wherein the mobile object communication apparatus regularly notifies the failure management server of the detected location information and time information together with the characteristic information of the failure when detecting the existence of the characteristic information of the failure, of which search is requested.   
   
   
       4 . A failure management server in a failure information delivery system, the system comprising:
 a terminal device for requesting a failure management server to search a location where a failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   a failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to a mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains characteristic information of a failure and a unit which positions a location of itself, the mobile object communication apparatuses searching a location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server;   wherein the failure management server receives a notification of detected location information and time information from the mobile object communication apparatus together with the characteristic information of the failure when detecting existence of the characteristic information of the failure, of which search is requested; and   the failure management server, notifying the terminal device of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles, allows the terminal device to output the location information.   
   
   
       5 . The failure management server according to  claim 4 ,
 wherein the failure management server holds priority search area information which is accepted from the terminal device and shows an area to be searched by priority, and on the basis of the priority search area information, allows the mobile object communication apparatus located in a predetermined area to search this area by priority.   
   
   
       6 . The failure management server according to  claim 4 ,
 wherein the failure management server regularly receives a notification of the detected location information and time information from the mobile object communication apparatus together with the characteristic information of the failure when detecting the existence of the characteristic information of the failure, of which search is requested.   
   
   
       7 . A mobile object communication apparatus in a failure information delivery system, the system comprising:
 a terminal device for requesting a failure management server to search a location where a failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   a failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to a mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains characteristic information of a failure and a unit which positions a location of itself, the mobile object communication apparatuses searching a location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server;   wherein the mobile object communication apparatus notifies the failure management server of detected location information and time information together with the characteristic information of the failure when detecting existence of the characteristic information of the failure, of which search is requested; and   the mobile object communication apparatus receives a notification of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles from the failure management server and outputs the location information.   
   
   
       8 . A failure information delivery method using:
 a terminal device for requesting a failure management server to search a location where a failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   a failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to a mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains characteristic information of a failure and a unit which positions a location of itself, the mobile object communication apparatuses searching a location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server;   wherein the mobile object communication apparatus notifies the failure management server of detected location information and time information together with the characteristic information of the failure when detecting existence of the characteristic information of the failure, of which search is requested; and   the failure management server, notifying the terminal device of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles, allows the terminal device to output the location information.   
   
   
       9 . The failure information delivery method according to  claim 8 ,
 wherein the failure management server holds priority search area information which is accepted from the terminal device and shows an area to be searched by priority, and on the basis of the priority search area information, allows the mobile object communication apparatus located in a predetermined area to search this area by priority.   
   
   
       10 . The failure information delivery method according to  claim 8 ,
 wherein the mobile object communication apparatus regularly notifies the failure management server of the detected location information and time information together with the characteristic information of the failure when detecting the existence of the characteristic information of the failure, of which search is requested.   
   
   
       11 . A computer-readable medium storing a program allowing a failure management server in a failure information delivery system to carry out processing for receiving a notification of detected location information and time information from a mobile object communication apparatus together with characteristic information of a failure when detecting existence of the characteristic information of the failure, of which search is requested; and
 processing for notifying a terminal device of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles and outputting the location information to the terminal device;   wherein the failure information delivery system comprising:   the terminal device for requesting the failure management server to search a location where the failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   the failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to the mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains the characteristic information of the failure and a unit which positions the location of itself, the mobile object communication apparatuses searching the location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server.   
   
   
       12 . The computer-readable medium storing a program according to  claim 11 , allowing the failure management server to carry out processing for holding priority search area information which is accepted from the terminal device and shows an area to be searched by priority, and on the basis of the priority search area information, allowing the mobile object communication apparatus located in a predetermined area to search this area by priority. 
   
   
       13 . The computer-readable medium storing a program according to  claim 11 ,
 wherein the program allows the failure management server to carry out processing for regularly receiving a notification of the detected location information and time information from the mobile object communication apparatus together with the characteristic information of the failure when detecting the existence of the characteristic information of the failure, of which search is requested.   
   
   
       14 . A computer-readable medium storing a program allowing a mobile object communication apparatus in a failure information delivery system to carry out processing for notifying a failure management server of detected location information and time information together with characteristic information of a failure when detecting existence of the characteristic information of the failure, of which search is requested; and
 processing for receiving a notification of location information of the failure to be estimated on the basis of the detected location information, time information, and characteristic information of articles from the failure management server and outputting the location information;   wherein the failure information delivery system comprising:   the terminal device for requesting the failure management server to search a location where the failure to be searched is located by sending search request information including at least the failure to be searched and/or characteristic information of the failure to be searched;   the failure management server for issuing failure information including at least failure identification information to identify each failure and/or failure characteristic information owned by each failure to the mobile object communication apparatus on the basis of the search request information upon accepting a search request from the terminal device; and   at least one or more mobile object communication apparatuses comprising a unit which obtains the characteristic information of the failure and a unit which positions the location of itself, the mobile object communication apparatuses searching the location where the characteristic information of the failure, of which search is requested, is located on the basis of the failure information obtained from the failure management server.