Interactive Hospitality System

Abstract

A hospitality system has at least one database for storing guest preferences regarding environment variables, for storing a national and/or regional origin or personal attributes of the guest. According to embodiments, advanced evacuation systems and entertainment systems are provided which fit the guest's preferences and origin.

1 . A hospitality system, comprising:
 a plurality of sensors in a guest room assigned to a guest, each sensor reports at least one environment variable of a guest room;   at least one database stores guest preferences regarding the environment variables whereby the guest preferences are stored related to the time of day;   at least one control gateway receives environment variables and adjusts a plurality of actuators in the guest room; and   a central server records adjustments of the environment variables, reads the guest preferences regarding environment variables from the database and sends the guest preferences to the at least one control gateway.   
     
     
         2 . The hospitality system as claimed in  claim 1 , wherein the environment variables comprise a value selected from the group consisting of temperature of the guest room, lighting adjustment, and combinations thereof. 
     
     
         3 . A hospitality system, comprising:
 at least one database stores guest preferences data whereby the guest preferences are stored related to personal attributes of a guest;   an entertainment system offers media to the guest whereby the offered media is presented by a selectable list; and   a central server reads the guest preference data and guest attributes from the database, the server derives content of the selectable list and an order of entries in said list taking into account the guest preference data and guest attributes.   
     
     
         4 . The hospitality system as claimed in  claim 3 , wherein the guest attributes comprise at least one attribute selected from the group consisting of nationality of the guest, gender of the guest, marital status of the guest, age of the guest and purpose of the trip of the guest. 
     
     
         5 . The hospitality system as claimed in  claim 3 , wherein the offered media selection comprises at least one selection from the group consisting of special offer, vicinity information and guest-related advertisement. 
     
     
         6 . A hospitality system, comprising:
 at least one database stores an origin of a guest; and   an emergency system individually announces an alarm in each guest room by taking into account the origin of the respective guest.   
     
     
         7 . The hospitality system as claimed in  claim 6 , wherein the origin is selected from the group consisting of national origin, regional origin and combinations thereof. 
     
     
         8 . The hospitality system as claimed in  claim 6 , wherein the alarm is announced by a siren and whereby the sound of the siren is set to a standardized siren sound of the origin of the respective guest. 
     
     
         9 . The hospitality system as claimed in  claim 6 , wherein the alarm is announced by a spoken announcement and whereby the language of the announcement is adjusted to the origin of the respective guest. 
     
     
         10 . The hospitality system as claimed in  claim 6 , further comprises an entertainment system that displays an evacuation plan on a screen in the respective guest room wherein said plan is adapted to a location of the guest room. 
     
     
         11 . The hospitality system as claimed in  claim 6 , further comprises a central server that automatically directs a phone call to each guest room whereby an alarm announcement is announced by a spoken announcement and whereby the language of the announcement is adjusted to the origin of the respective guest. 
     
     
         12 . The hospitality system as claimed in  claim 6 , wherein the emergency system detects an alarm situation resulting in the alarm announcement. 
     
     
         13 . The hospitality system as claimed in  claim 11 , wherein a confirmation from the guest is requested by the central server such that the guest confirms having received the announcement. 
     
     
         14 . The hospitality system as claimed in  claim 11 , wherein the central server reports guest rooms with a human presence to a rescue center. 
     
     
         15 . A hospitality system, comprising:
 an emergency system reports an alarm situation;   a plurality of sensors in a guest room detecting a human presence in said guest room; and   a central server reports each guest room with a human presence to the emergency system.   
     
     
         16 . The hospitality system as claimed in  claim 15 , wherein the central server reports guest rooms with a human presence to a rescue center. 
     
     
         17 . The hospitality system as claimed in  claim 15 , wherein the emergency system further detects an alarm situation.