Methods, systems, and products for emergency control of communications devices

Abstract

Methods, systems, and products are disclosed for emergency control of communications devices. An emergency communications is received from a wireless communications device. An emergency remote control communication is generated for the wireless communications device. The emergency remote control communication includes an instruction to activate a location system in the wireless communications device to obtain a location of the wireless communication device. The emergency remote control communication is sent to the wireless communications device, and the location of the wireless communications device is received.

1 . A method, comprising: 
 receiving an emergency communication from a wireless communications device;    generating an emergency remote control communication for the wireless communications device, the emergency remote control communication including an instruction to activate a location system in the wireless communications device to obtain a location of the wireless communication device;    sending the emergency remote control communication to the wireless communications device; and    receiving the location of the wireless communications device.    
   
   
       2 . The method according to  claim 1 , further comprising sending another instruction to activate an alerting mechanism in the wireless communications device.  
   
   
       3 . The method according to  claim 1 , further comprising sending another instruction to deactivate an alerting mechanism in the wireless communications device.  
   
   
       4 . The method according to  claim 1 , further comprising: 
 receiving the emergency communication from a communications address associated with the wireless communications device;    querying an emergency profile associated with the communications address; and    retrieving personal information and medical information associated with the communications address.    
   
   
       5 . The method according to  claim 1 , further comprising sending another instruction to activate a camera in the wireless communications device to obtain surveillance data.  
   
   
       6 . The method according to  claim 1 , further comprising sending another instruction to establish a voice connection between the wireless communications device and an emergency communications address.  
   
   
       7 . The method according to  claim 1 , further comprising routing the emergency communication to an emergency communications address.  
   
   
       8 . A system, comprising: 
 means for receiving an emergency communication from a wireless communications device;    means for generating an emergency remote control communication for the wireless communications device, the emergency remote control communication including an instruction to activate a location system in the wireless communications device to obtain a location of the wireless communication device;    means for sending the emergency remote control communication to the wireless communications device; and    means for receiving the location of the wireless communications device.    
   
   
       9 . The system according to  claim 8 , further comprising means for sending another instruction to activate an alerting mechanism in the wireless communications device.  
   
   
       10 . The system according to  claim 8 , further comprising means for sending another instruction to deactivate an alerting mechanism in the wireless communications device.  
   
   
       11 . The system according to  claim 8 , further comprising: 
 means for receiving the emergency communication from a communications address associated with the wireless communications device;    means for querying an emergency profile associated with the communications address; and    means for retrieving personal information and medical information associated with the communications address.    
   
   
       12 . The system according to  claim 8 , further comprising means for sending another instruction to activate a camera in the wireless communications device to obtain surveillance data.  
   
   
       13 . The system according to  claim 8 , further comprising means for sending another instruction to establish a voice connection between the wireless communications device and an emergency communications address.  
   
   
       14 . The system according to  claim 8 , further comprising means for routing the emergency communication to an emergency communications address.  
   
   
       15 . A computer program product storing processor-executable instructions for performing a method, the method comprising: 
 receiving an emergency communication from a wireless communications device;    generating an emergency remote control communication for the wireless communications device, the emergency remote control communication including an instruction to activate a location system in the wireless communications device to obtain a location of the wireless communication device;    sending the emergency remote control communication to the wireless communications device; and    receiving the location of the wireless communications device.    
   
   
       16 . The computer program product according to  claim 15 , further comprising instructions for sending another instruction to activate an alerting mechanism in the wireless communications device.  
   
   
       17 . The computer program product according to  claim 15 , further comprising instructions for sending another instruction to deactivate an alerting mechanism in the wireless communications device.  
   
   
       18 . The computer program product according to  claim 15 , further comprising instructions for: 
 receiving the emergency communication from a communications address associated with the wireless communications device;    querying an emergency profile associated with the communications address; and    retrieving personal information and medical information associated with the communications address.    
   
   
       19 . The computer program product according to  claim 15 , further comprising instructions for: 
 sending another instruction to activate a camera in the wireless communications device to obtain surveillance data and to establish a voice connection between the wireless communications device and an emergency communications address.    
   
   
       20 . The computer program product according to  claim 15 , further comprising instructions for routing the emergency communication to an emergency communications address.