Consumer interactive shopping system

Abstract

The present invention relates generally to a consumer interactive shopping and marketing system. The system includes a portable data terminal for communicating information over a communication network. The present system has aspects that may be used within a shopping establishment or at a user's home.

1 . A computer implemented theft prevention system, comprising: 
 a security component that determines a probability of obtaining an accurate net weight of a group of items from a customer; and    a messaging component that automatically notifies store personnel to weigh the group of items if the probability exceeds a pre-defined threshold.    
   
   
       2 . The system of  claim 1 , the security component initially computes a first value by deducting a weight of at least one item in the group of items measured by store personnel from a weight of the group of items measured by store personnel.  
   
   
       3 . The system of  claim 2 , the security component determines the probability by comparing the first value to a second value, the second value is a difference between a weight of the group of items measured by the customer and the weight of the at least one item measured by the store personnel.  
   
   
       4 . The system of  claim 1 , the pre-defined threshold is a low probability value of obtaining an accurate net weight from the customer.  
   
   
       5 . The system of  claim 1 , the customer utilizes a portable computer terminal comprising a bar code reader within a shopping venue.  
   
   
       6 . The system of  claim 5 , further comprising one or more bar codes registered with the portable terminal, the one or more bar codes are disposed on each of one or more bags that include the group of items.  
   
   
       7 . The system of  claim 1 , the customer is selected based at least in part upon one of prior shopping history, types of items in the group and time of day.  
   
   
       8 . A computer implemented theft-prevention method, comprising: 
 directing a customer to proceed to a weighing station based at least in part upon prior shopping history and suspicious activity;    determining a probability that the customer properly scanned product information into a portable computer terminal; and    notifying store personnel if the probability exceeds a pre-determined threshold.    
   
   
       9 . The method of  claim 8 , further comprising computing a first net weight by deducting a weight of at least one item in a group of customer-selected items measured by store personnel from the weight of the group of customer-selected items measured by the store personnel.  
   
   
       10 . The method of  claim 9 , determining the probability comprises comparing the first net weight to a second net weight, the second net weight is a difference between the weight of the group of customer-selected items measured by the customer and the weight of the at least one item measured by the store personnel.  
   
   
       11 . The method of  claim 8 , further comprising disposing a bar code on each of one or more bags, the one or more bags include a group of customer-selected items.  
   
   
       12 . The method of  claim 11 , further comprising registering the one or more bags with the portable computer terminal comprising a bar code reader, the bar code reader is carried by the customer within a shopping venue.  
   
   
       13 . The method of  claim 12 , scanning the bar code on each of the one or more bags via the bar code reader.  
   
   
       14 . The method of  claim 13 , further comprising scanning each item prior to placing the item within the one or more bags.  
   
   
       15 . The method of  claim 14 , maintaining a record at the portable terminal of each of the one or more bags used by the customer.  
   
   
       16 . The method of  claim 8 , detecting that the customer is in one region of the shopping venue for a prolonged amount of time.  
   
   
       17 . The method of  claim 16 , notifying store personnel that the customer did not select an item from the one region of the shopping venue based at least in part upon the amount of time.  
   
   
       18 . The method of  claim 8 , further comprising identifying the customer at the portable computer terminal.  
   
   
       19 . The method of  claim 8 , computing the probability based on the difference between an actual item weight and an estimated item weight.  
   
   
       20 . A computer-implemented theft prevention system, comprising: 
 means for determining a probability that a customer possesses items that have not been scanned by the customer via a portable bar code reader; and    means for alerting store personnel if the probability exceeds a threshold.