Method and system for generating a call processing record

Abstract

Systems and methods for creating a call processing control record are disclosed. Generally, a call processing control record generator compares electronic schedule data with stored data to determine whether the electronic schedule data different from the stored data. In response to determining the electronic schedule data differs from the stored data, the call processing control record generator generates a call processing control record including an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period.

1 . A method for creating a call processing control record, the method comprising: 
 comparing electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data; and    generating a call processing control record in response to determining the electronic schedule data differs from the stored data, the call processing record comprising an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period.    
   
   
       2 . The method of  claim 1 , further comprising: 
 receiving the electronic schedule data.    
   
   
       3 . The method of  claim 2 , wherein the electronic schedule data is received via a telecommunications network.  
   
   
       4 . The method of  claim 2 , wherein the electronic schedule data is received via the Internet.  
   
   
       5 . The method of  claim 2 , wherein the electronic schedule data is received via a computer network utilizing a TCP/IP protocol.  
   
   
       6 . The method of  claim 2 , wherein the electronic schedule data is transmitted via a computer network utilizing a X.25 protocol.  
   
   
       7 . The method of  claim 1 , further comprising: 
 receiving a call from a calling party; and    transmitting the announcement to the calling party based upon the generated call processing record.    
   
   
       8 . The method of  claim 7 , further comprising: 
 accessing the generated call processing record.    
   
   
       9 . The method of  claim 8 , wherein accessing the generated call processing record comprises: 
 generating a query to telecommunications network element; and    accessing the generated call processing record with the telecommunications network element.    
   
   
       10 . The method of  claim 1 , wherein the announcement indicates that a user is unavailable.  
   
   
       11 . The method of  claim 1 , wherein the announcement indicates a destination location where a user can be reached during the defined time period.  
   
   
       12 . A system for creating a call processing control record, the system comprising: 
 a call processing control record generator operative to compare electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data and to generate a call processing control record in response to determining the electronic schedule data differs from the stored data;    wherein the call processing record comprises an indication of an announcement to be transmitted to caller in response to receipt of a call placed to a destination location during a defined time period.    
   
   
       13 . The system of  claim 12 , wherein the call processing record is further operative to receive the electronic schedule data.  
   
   
       14 . The system of  claim 12 , wherein the call processing control record generator comprises a service management system.  
   
   
       15 . The system of  claim 12 , wherein the call processing control record generator comprises a telecommunications network component.  
   
   
       16 . The system of  claim 12 , further comprising: 
 a telecommunications network element in communication with the call processing control record generator, the telecommunications network element operative to receive a call from a calling party and to transmit the announcement to the calling party based upon the generated call processing record.    
   
   
       17 . A computer readable storage medium comprising a set of instructions for creating a call processing control record, the set of instructions to direct a processor to perform the acts of: 
 comparing electronic schedule data with stored data to determine whether the electronic schedule data differs from the stored data; and    generating a call processing control record in response to determining the electronic schedule data differs from the stored data, the call processing record comprising an indication of an announcement to be transmitted to a caller in response to receipt of a call placed to a destination location during a defined time period.    
   
   
       18 . The computer-readable storage medium of  claim 17 , further comprising a set of instructions to direct a processor to perform the acts of: 
 receiving the electronic schedule data.    
   
   
       19 . The computer-readable storage medium of  claim 17 , further comprising a set of instructions to direct a processor to perform the acts of: 
 receiving a call from a calling party; and    transmitting the announcement to the calling party based upon the generated call processing record.    
   
   
       20 . The computer-readable storage medium of  claim 19 , further comprising a set of instructions to direct a processor to perform the acts of: 
 accessing the generated call processing record.