US2006079207A1PendingUtilityA1
Method for configuring hold entertainment
Est. expiryOct 7, 2024(expired)· nominal 20-yr term from priority
H04W 4/16H04M 3/4285H04M 2203/2011
46
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Claims
Abstract
A method for configuring hold entertainment includes monitoring a wireless connection between a telematics unit and a call center for a data input and muting a source input responsive to detection of the data input.
Claims
exact text as granted — not AI-modified1 . A method for configuring hold entertainment, the method comprising:
monitoring a wireless connection between a telematics unit and a call center for a data input; and muting a source input responsive to detection of the data input.
2 . The method of claim 1 wherein the source input is selected from the group consisting of an audio signal, a video signal, and a multimedia signal.
3 . The method of claim 1 wherein the data input is received at one of the call center and the telematics unit.
4 . The method of claim 1 wherein monitoring the wireless connection comprises continuously monitoring the wireless connection until the connection ends.
5 . The method of claim 1 wherein the connection is initiated at the telematics unit, and wherein the monitoring is initiated responsive to the connection initiation.
6 . The method of claim 1 further comprising transmitting a mute command from the call center to the telematics unit via the wireless connection in response to the data input.
7 . The method of claim 1 further comprising transmitting a mute notification from the telematics unit to the call center via the wireless connection in response to the data input.
8 . The method of claim 1 further comprising activating the source input responsive to a failure to detect the data input.
9 . A computer readable medium storing a computer program for configuring hold entertainment, the medium comprising:
computer readable code for monitoring a wireless connection between a telematics unit and a call center for a data input; and computer readable code for muting a source input responsive to detection of the data input.
10 . The medium of claim 9 wherein the source input is selected from the group consisting of an audio signal, a video signal, and a multimedia signal.
11 . The medium of claim 9 wherein the data input is received at one of the call center and the telematics unit.
12 . The medium of claim 9 wherein computer readable code for monitoring the wireless connection comprises computer readable code for continuously monitoring the wireless connection until the connection ends.
13 . The medium of claim 9 further comprising computer readable code for transmitting a mute command from the call center to the telematics unit via the wireless connection in response to the data input.
14 . The medium of claim 9 further comprising computer readable code for transmitting a mute notification from the telematics unit to the call center via the wireless connection in response to the data input
15 . The medium of claim 9 further comprising computer readable code for activating the source input responsive to a failure to detect the data input.
16 . A system for configuring hold entertainment comprising:
means for monitoring a wireless connection between a telematics unit and a call center for a data input; and means for muting a source input responsive to detection of the data input.
17 . The system of claim 16 wherein the source input is selected from the group consisting of an audio signal, a video signal, and a multimedia signal.
18 . The system of claim 16 further comprising means for transmitting a mute notification from the telematics unit to the call center via the wireless connection in response to the data input.
19 . The system of claim 16 further comprising means for transmitting a mute command from the call center to the telematics unit via the wireless connection in response to the data input.
20 . The system of claim 16 further comprising means for continuously monitoring the wireless connection until the connection ends.
21 . The system of claim 16 further comprising means for activating the source input responsive to a failure to detect the data input.Join the waitlist — get patent alerts
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