US2004210540A1PendingUtilityA1

System and method for providing complete non-judical dispute resolution management and operation

Assignee: CLICKNSETTLE COM INCPriority: May 11, 1999Filed: May 11, 2004Published: Oct 21, 2004
Est. expiryMay 11, 2019(expired)· nominal 20-yr term from priority
G06Q 40/04G06Q 50/182G06Q 10/10G06Q 50/188
54
PatentIndex Score
0
Cited by
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Claims

Abstract

A system and method for providing complete non-judicial dispute resolution management and operation. The system includes an electronic architecture which receives, sorts, and stores data related to non-judicial dispute resolution. The architecture enables implementation and management of a full range of non-judicial dispute resolution procedures between two or more adverse parties to a dispute. The system is accessible electronically by wired and/or wireless communications. The architecture includes a management module which is configured to receive, sort and store dispute resolution data and to provide an internal continuous compilation of such data and new data generated during non-judicial dispute resolution procedures. The architecture also includes a reckoning module connected to the management module for receipt of dispute resolution data. The reckoning module is designed to implement a selected resolution procedure and to transmit to the management new data generated during the resolution procedure.

Claims

exact text as granted — not AI-modified
1 - 62 . (Cancelled)  
     
     
         63 . An on-line real-time updated database comprising: 
 a management module configured to receive, sort and store dispute resolution data and to provide an internal continuous compilation of said data into searchable records, said management module updating said searchable records in response to changes or additions to said compilation of data.    
     
     
         64 . A storage and retrieval system comprising: 
 a claims-data storage and retrieval database, said database configured to receive, sort, compile, store, and make available for retrieval by categories, dispute resolution data requested to be forwarded to said database by users of said storage and retrieval system; and wherein only said users forwarding said data are given access to retrieve said data.    
     
     
         65 . A system as described in  claim 64  wherein said storage and retrieval system data is sorted, compiled, arranged and stored such that said data is confidential.  
     
     
         66 - 185 . (Cancelled)  
     
     
         186 . An on-line updated database comprising: 
 a management module configured to receive, sort and store dispute resolution data and to provide an internal continuous compilation of said data into searchable records, said management module updating said searchable records in response to changes or additions to said compilation of data.    
     
     
         187 . A database as described in  claim 186 , wherein dispute resolution data is received from at least one of a receiving and submitting party to a dispute, the at least one of the receiving and submitting party accessing and managing the dispute resolution data.  
     
     
         188 . A database as described in  claim 186 , wherein said dispute resolution date includes user registration information.  
     
     
         189 . A database as describe in  claim 186 , wherein said database is accessible via the Internet.  
     
     
         190 . A database as described in  claim 189 , said database being accessible via a hot link embedded within a web site operated by a web site entity.  
     
     
         191 . A database as described in  claim 190 , wherein said management module is configured to track, store, and report disputes related to one of a purchaser, a vendor and the web site entity providing access to the hot link.  
     
     
         192 . A database as described in  claim 186 , wherein said database is accessible electronically.  
     
     
         193 . A database as described in  claim 186 , wherein said system is accessible via wireless communication.  
     
     
         194 . A database as described in  claim 193 , wherein said wireless communication operates at at least one of a radio frequency, a microwave frequency, a UHF and other frequencies selected from the electromagnetic spectrum.  
     
     
         195 . A database as described in  claim 186 , wherein said management module retrieves, sorts and transmits data from the updated database in response to a query.  
     
     
         196 . A database as described in  claim 186 , wherein said management module is configured to sort said dispute resolution data by at least one category.  
     
     
         197 . A database as described in  claim 196 , wherein the at least one category is one of a type of dispute, caption, status of dispute, claimant and defendant.  
     
     
         198 . A database as described in  claim 196 , wherein said management module is configured to generate a report of said dispute resolution data sorted by the at least one category.  
     
     
         199 . A database as described in  claim 186 , wherein said management module is configured to search said searchable records by at least one field.  
     
     
         200 . A database as described in  claim 199 , wherein the at least one field is one of a type of dispute, caption, status of dispute, claimant and defendant.  
     
     
         201 . A storage and retrieval system comprising: 
 a claims-data storage and retrieval database, said database configured to receive, sort, compile, store, and make available for retrieval by categories, dispute resolution data.    
     
     
         202 . A system as described in  claim 201 , wherein said storage and retrieval system data is sorted, compiled, arranged and stored such that identity of a user entering said data is kept confidential.  
     
     
         203 . A system as described in  claim 201 , wherein said storage and retrieval system is accessible only to a user who is agreeing to provide data which relate to all disputes associated with said user, in exchange for gaining access to data in said claims-data storage and retrieval database.  
     
     
         204 . A system as described in  claim 201 , further comprising: 
 a management module configured to receive, sort and store said dispute resolution data and to provide an internal continuous compilation of said dispute resolution data into searchable records, said management module updating said searchable records in response to changes or additions to said compilation of dispute resolution data; and    wherein said storage and retrieval system is accessible through said management module to a user who agrees to provide data from said management module to said storage and retrieval system which relate to all disputes associated with said user.    
     
     
         205 . A system as described in  claim 201 , wherein said storage and retrieval system is accessible electronically.  
     
     
         206 . A system as described in  claim 201 , wherein said system is accessible via the Internet.  
     
     
         207 . A system as described in  claim 206 , wherein said system is accessed via a link embedded within a web site of another entity.  
     
     
         208 . A system as described in  claim 201 , wherein said system is accessible via wireless communication.  
     
     
         209 . A system as described in  claim 208 , wherein said wireless communication operates at at least one of a radio frequency, a microwave frequency, a UHF and other frequencies selected from the electromagnetic spectrum.  
     
     
         210 . A system as described in  claim 201 , wherein said categories include at least one of a descriptive nature of the dispute, settlement amount, venue, relevant criteria of the dispute, sex, age, occupation, and any combination of one or more of said categories.  
     
     
         211 . A system as described in  claim 210 , wherein relevant criteria of the dispute include at least one of type of injury and body part injured, the dispute being a personal injury dispute.  
     
     
         212 . A method of maintaining an on-line database for managing non-judicial dispute resolutions, comprising the steps of receiving, sorting, and storing dispute resolution data.  
     
     
         213 . The method of  claim 212 , further comprising receiving at least one of modifications and additions to the dispute resolution data and continuously compiling dispute resolution data into searchable records.  
     
     
         214 . The method of  claim 212 , wherein the dispute resolution data includes user registration information.  
     
     
         215 . The method of  claim 212 , further comprising accessing said database via the Internet.  
     
     
         216 . The method of  claim 215 , comprising accessing said database via a hot link embedded within a web site operated by a web site entity.  
     
     
         217 . The method of  claim 216 , the method including at least one of tracking, storing, and reporting disputes related to one of a purchaser, a vendor, and the web site entity providing access to the hot link.  
     
     
         218 . The method of  claim 212 , further comprising accessing said database electronically.  
     
     
         219 . The method of  claim 212 , further comprising accessing said database via wireless communication.  
     
     
         220 . The method of  claim 219 , further comprising operating said wireless communication at at least one of a radio frequency, a microwave, a UHF and other frequencies selected from the electromagnetic spectrum.  
     
     
         221 . The method of  claim 212 , wherein the steps of retrieving and sorting data are performed in response to a query.  
     
     
         222 . The method of  claim 212 , further comprising sorting said dispute resolution data by at least one category.  
     
     
         223 . The method of  claim 222 , wherein the at least one category is at least one of a type of dispute, caption, status of dispute, claimant and defendant.  
     
     
         224 . The method of  claim 222 , further comprising generating a report of said dispute resolution data sorted by the at least one category.  
     
     
         225 . The method of  claim 212 , further comprising searching said searchable records by at least one field.  
     
     
         226 . The method of  claim 225 , wherein the at least one field is at least one of a type of dispute, caption, status of dispute, claimant and defendant.  
     
     
         227 . A method of maintaining a storage and retrieval system, wherein said system comprises a claims-data storage and retrieval database, the method comprising the steps of configuring said database to receive, sort, compile, store, and make available for retrieval by categories, dispute resolution data.  
     
     
         228 . The method of  claim 227 , further comprising providing access to said system only to users forwarding said dispute resolution data to said database.  
     
     
         229 . The method of  claim 227 , wherein said categories include at least one of descriptive nature of the dispute, settlement amount, venue, relevant criteria of the dispute, sex, age, occupation, and any combination of one or more of said categories.  
     
     
         230 . The method of  claim 229 , wherein said relevant criteria of the dispute include at least one of type of injury and body part injured, the dispute being a personal injury dispute.  
     
     
         231 . The method of  claim 227 , said storage and retrieval system being accessible electronically.  
     
     
         232 . The method of  claim 227 , further comprising accessing said system via the Internet.  
     
     
         233 . The method of  claim 232 , further comprising accessing said system via a link embedded within a web site of another entity.  
     
     
         234 . The method of  claim 227 , further comprising accessing said system via wireless communication.  
     
     
         235 . The method of  claim 234 , further comprising operating said wireless communication at at least one of a radio frequency, a microwave frequency, a UHF and other frequencies selected from the electromagnetic spectrum.  
     
     
         236 . The method of  claim 227 , further comprising maintaining confidentiality of users entering said dispute resolution data.  
     
     
         237 . A method of maintaining a storage and retrieval system comprising a claims-data storage and retrieval database of a plurality of disputes, the method comprising receiving, storing, and compiling dispute resolution data from the plurality of disputes and sorting and making available said dispute resolution data by quantifying criteria.  
     
     
         238 . The method of  claim 237 , further comprising continuously compiling said dispute resolution data into searchable records and generating reports in response to changes or additions to said dispute resolution data.  
     
     
         239 . The method of  claim 238 , wherein the quantifying criteria include at least one of a number of disputes, a number of disputes settled, and an average monetary value of disputes settled, and a total monetary value of disputes settled.  
     
     
         240 . The method of  claim 238 , further comprising sorting said dispute resolution data by qualifying criteria and configuring said storage and retrieval system to generate a report thereto.  
     
     
         241 . The method of  claim 240 , wherein the qualifying criteria include at least one of an opposing party, a user, a dispute resolution type, and a venue.  
     
     
         242 . The method of  claim 237 , further comprising accessing said system via the Internet.  
     
     
         243 . The method of  claim 242 , further comprising accessing said system via a link embedded within a web site of another entity.  
     
     
         244 . The method of  claim 237 , further comprising accessing said system electronically.  
     
     
         245 . A method of maintaining a storage and retrieval system comprising a claims-data storage and retrieval database of a plurality of disputes, the method comprising receiving, sorting, storing, and compiling dispute resolution data from the plurality of disputes, and continuously compiling said dispute resolution data into searchable records in response to changes or additions to said dispute resolution data, wherein said dispute resolution data is sorted by quantifying criteria selected by a user.  
     
     
         246 . The method of  claim 245 , further comprising configuring said storage and retrieval system to generate a report of the plurality of disputes in accordance with said quantifying criteria.  
     
     
         247 . The method of  claim 245 , wherein said quantifying criteria include at least one of a number of disputes, a number of disputes settled, an average monetary value of dispute settled, and a total monetary value of dispute settled.  
     
     
         248 . The method of  claim 245 , further comprising sorting said dispute resolution by qualifying criteria and configuring the storage and retrieval system to generate a report thereto.  
     
     
         249 . The method of  claim 248 , wherein the qualifying criteria include at least one of an opposing party, a user, a dispute resolution type, and a venue.  
     
     
         250 . The method of  claim 245 , further comprising accessing said system via the Internet.  
     
     
         251 . The method of  claim 250 , further comprising accessing said system via a link embedded within a web site of another entity.  
     
     
         252 . The method of  claim 245 , further comprising accessing said system electronically.  
     
     
         253 . The method of  claim 245 , further comprising accessing said system via wireless communication.  
     
     
         254 . The method of  claim 253 , further comprising operating said wireless communication at at least one of a radio frequency, a microwave frequency, a UHF and other frequencies selected from the electromagnetic spectrum.

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