US2004015414A1PendingUtilityA1

Customer-operated ordering system that sets prices based on customer profile

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Assignee: EMN8 INCPriority: Jun 12, 2002Filed: Jun 12, 2003Published: Jan 22, 2004
Est. expiryJun 12, 2022(expired)· nominal 20-yr term from priority
Inventors:Paul SidloWalter Lehmer Dunn, Jr.
G09F 27/00G06Q 20/204G06F 21/34G06F 21/35G06F 2221/2101G06F 2221/2115G06F 2221/2117G06F 2221/2119G06F 2221/2121G06F 2221/2135G06F 2221/2151G06Q 10/0637G06Q 20/20G06Q 20/202G06Q 30/00G06Q 30/02G06Q 30/06G06Q 30/0623G06Q 30/0625G06Q 30/0633G06Q 30/0643G07F 7/00G06F 21/1014G06F 21/1078G06F 21/109
51
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Claims

Abstract

A customer-operated ordering system and method that automatically sets the price of an item offered to a customer to purchase based on a stored profile of that customer. The system may include an input device, output device, customer profile storage media, sales price storage media, price rules storage media and a processing system.

Claims

exact text as granted — not AI-modified
We claim:  
     
         1 . A customer-operated ordering system comprising: 
 an input device;    an output device;    customer profile storage media configured to store customer profiles about a plurality of customers;    sales price storage media configured to store sales prices;    price rules storage media configured to store price rules that are based on customer profiles;    a processing system configured to: 
 communicate with the input device, the output device, the customer profile storage media, the sales price storage media and the price rules storage media;  
 obtain the identity of the customer from the input device;  
 query the customer profile storage media for a customer profile of the customer based on the obtained identify;  
 query the price rules storage media for price rules associated with the obtained customer profile;  
 query the sales price storage media for sales prices; and  
 deliver sales prices to the output device that are in accordance with the obtained price rules.  
   
     
     
         2 . The system of  claim 1  wherein: 
 the customer-operated ordering system is configured for the customer to select and consummate a sale himself;  
 the input device is configured to be operated by the customer during the selection and consummation process; and  
 the output device is configured for the output to be delivered to the customer during the selection and consummation process.  
 
     
     
         3 . The system of  claim 1  wherein certain customer profiles include information about prior purchases made by the customers.  
     
     
         4 . The system of  claim 3  wherein the information about prior purchases includes the identity of the products or services that were purchased.  
     
     
         5 . The system of  claim 3  wherein the information about prior purchases includes the type of the products or services that were purchased.  
     
     
         6 . The system of  claim 3  wherein the information about prior purchases includes the sales prices of the products or services that were purchased.  
     
     
         7 . The system of  claim 3  wherein the information about prior purchases includes the number of the products or services that were purchased.  
     
     
         8 . The system of  claim 1  wherein certain customer profiles include information about the number of prior visits by the customers.  
     
     
         9 . The system of  claim 1  wherein the customer-operated ordering system offers to sell items from a merchant and wherein certain customer profiles include information about prior contacts that the customers had with that merchant.  
     
     
         10 . The system of  claim 1  wherein the customer-operated ordering system offers to sell items from a merchant and wherein certain customer profiles include information about prior contacts that the customers had with a person other than that merchant.  
     
     
         11 . The system of  claim 1  wherein the customer-operated ordering system offers to sell items from a merchant and wherein certain-customer profiles include information about the status of the customer within a loyalty or rewards program of a party other than the merchant.  
     
     
         12 . The system of  claim 1  wherein certain customer profiles include demographic information about the customers.  
     
     
         13 . The system of  claim 1  wherein certain price rules affect the price of only some of the items that the customer-operated ordering system offers to sell.  
     
     
         14 . The system of  claim 1  wherein certain price rules are based on information about prior purchases made by the customers.  
     
     
         15 . The system of  claim 14  wherein the information about prior purchases includes the identity of the products or services that were purchased.  
     
     
         16 . The system of  claim 14  wherein the information about prior purchases includes the type of the products or services that were purchased.  
     
     
         17 . The system of  claim 14  wherein the information about prior purchases includes the sales prices of the products or services that were purchased.  
     
     
         18 . The system of  claim 14  wherein the information about prior purchases includes the number of the products or services that were purchased.  
     
     
         19 . The system of  claim 1  wherein certain price rules are based on information about the number of prior visits by the customers.  
     
     
         20 . The system of  claim 1  wherein the customer-operated ordering system offers to sale items from a merchant and wherein certain price rules are based on information about prior contacts that the customers had with that merchant.  
     
     
         21 . The system of  claim 1  wherein the customer-operated ordering system offers to sale items from a merchant and wherein certain price rules are based on information about prior contacts that the customers had with a person other than that merchant.  
     
     
         22 . The system of  claim 1  wherein the customer-operated ordering system offers to sell items from a merchant and wherein certain price rules are based in information about the status of the customer within a loyalty or rewards program of a party other than the merchant.  
     
     
         23 . The system of  claim 1  wherein certain price rules are based on demographic information about the customers.  
     
     
         24 . A customer-operated ordering process comprising: 
 obtaining the identity of a customer from an input device;    querying a customer profile, storage media containing customer profiles about a plurality of customers for a customer profile of the customer based on the obtained identify;    querying a price rules storage media containing price rules that are based on customer profiles for price rules associated with the obtained customer profile;    querying a sales price storage media containing sales prices; and    delivering sales prices to an output device that are in accordance with the obtained price rules.    
     
     
         25 . A customer-operated ordering system including a processing system that automatically sets the price of an item offered to a customer to purchase based on a stored profile of that customer.  
     
     
         26 . A customer-operated ordering process including setting the price of an item offered to a customer based on a stored profile of that customer.  
     
     
         27 . An ordering system including a processing system that automatically sets the price of an item offered to a customer to purchase based on a stored profile of that customer.  
     
     
         28 . An ordering process including setting the price of an item offered to a customer based on a stored profile of that customer.

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