Interactive system for providing information and optimizing the attendance in the areas of health and related ones

Abstract

An interactive system for providing information and optimizing the service in the health areas and those related thereto able to organize and provide, in an interactive way, information and instructional matters of interest to users (patients/clients) ( 5 ) on subjects concerning the health areas and those related thereto, said information being provided by an interactive software ( 3 ) (the registration application therefor having already been filed by the inventor of said system himself), showing narrated structured texts, explanatory videos and photographs related to several pathologies, its treatments, surgeries and the like, in a screen ( 2 ), as well as the introduction of the professional on duty ( 6 ) of the medical area or another area related thereto, his/her resume, a blank space for the most frequent doubts, as well as a space for advertising by advertisers ( 12 ) registered in the system, said software ( 3 ) being associated to an equipment ( 1 ) to be installed in any environment that is easily accessed by the users interested in the information therein, wherein, after said information is handled and attained, said user ( 5 ), now more informed, becomes more receptive, thus assisting the professional ( 5 ) in his/her consultation in a substantially interactive process, thus improving the rates of feedback acceptance and respect to the proposed treatments or surgeries, also providing spaces for disclosing products, services and researches that aim at generating a greater interest and benefits.

1 . An interactive system for providing information and optimizing the service in the health areas and those related thereto, comprised of a hardware such as, for example, a multimedia kiosk ( 1 ) provided with a touch screen ( 2 ) which can be also provided with a mouse, a keyboard, a printer, a magnetic card reader and other peripherals, as required, associated to a software ( 3 ), characterized in that it promotes the interaction of the user with the informative and instructional contents, information of the health area and/or those related thereto, that can be accessed through icons shown on the same screen ( 2 ); wherein said equipment ( 1 ) is to be installed in a place that can be easily accessed by the user ( 5 ) such as, for example, the lobby of physician's offices, public and/or particular clinics or hospitals and the like ( 4 ), so that it can be handled by the user ( 5 ) before he/she is examined by the doctor or professional of the health; wherein the screen ( 2 ) of the equipment ( 1 ) shows an icon ( 7 ) related to the main subjects of interest to the user ( 5 ) in the health area, explained in details by a narrator through with the use, for example, of an exhibiting video; a second icon ( 8 ) which shows, in its turn, in an exhibiting video the procedures adopted in the area of health for the purposes of illustration and elucidation; a third icon ( 9 ) related to the spaces for the professionals of the health area to disclose their works, resume, specialization, and the like, and same can be personalized through the insertion of a logo, etc.; and a fourth icon ( 10 ) related to the spaces where the user can find the most common doubts on the subjects of the health area and the respective explanations therefor, the screen ( 2 ) also showing icons ( 11 ) with available space for the disclosure of suppliers and/or partners ( 12 ) (physician's offices, public and/or particular clinic or hospital and companies in that field, etc.) ( 4 ) such as laboratories, optician's, drugstores, health plans, manufacturers of equipment and the like duly registered by the system and disclosing advertisements and/or information on its products and services through the software ( 3 ).  
     
     
         2 . The interactive system for providing information and optimizing the service in the health areas and those related thereto according to  claim 1 , characterized in that the equipment (hardware) ( 1 ) can be easily connected within the broad band, either through fiber optics, telephonic line, satellite or another system, to a controlling exchange ( 13 ) able to manage all the information and spaces contained in the software ( 3 ), for registering suppliers/partners ( 12 ), update and change the informative contents and disclosure spaces, as well as to quantify and issue reports on all the variables allowed by the equipment and software.  
     
     
         3 . The interactive system for providing information and optimizing the service in the health areas and those related thereto according to claims  1  and  2 , characterized in that there is an interaction between the patient ( 5 ) and the professional of the area, physician or the like, thus facilitating eventual healing, corrective and preventive procedures and the possibilities of surgical intervention, thanks to the information stored in the software ( 3 ) and previously obtained by the patient ( 5 ) when clicking the icons ( 7 ), ( 8 ), ( 9 ), ( 10 ) e ( 11 ), shown on the screen ( 2 ) of the equipment ( 1 ).