Accessing and displaying shared data

Abstract

Disclosed are examples of systems, apparatus, methods, and computer program products for accessing and displaying shared data. In some implementations, a shared cache can be maintained. A first component and a second component can be identified. A shared record can be identified as associated with the first component and the second component. It can be determined that the shared record is valid. Shared record data from the shared record can be displayed through the first component and the second component in a user interface.

What is claimed is: 
     
       1. A system comprising:
 a database system implemented using a server system comprising one or more hardware processors, the database system configurable to cause:
 identifying a first one of a plurality of components as comprising a first set of data elements, the components sharing a plurality of data records stored in a shared cache; 
 identifying a second one of the components as comprising a second set of data elements; 
 determining that at least one data element of the second set of data elements is different from at least one data element of the first set of data elements; 
 identifying, responsive to determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements and using the shared cache, a first one of the shared records as being associated with the first component and the second component, the first shared record comprising shared record data corresponding to the first set of data elements and the second set of data elements; 
 updating the shared record data responsive to:
 determining that the at least one data element of the second set of data elements and the at least one data element of the first set of data elements map to corresponding shared record data of the first shared record, and 
 the determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements; 
 
 determining, using the shared cache, that the first shared record is valid; 
 responsive to determining that the first shared record is valid, displaying at a display device:
 the first component, the displayed first component providing at least a first portion of the shared record data, and 
 the second component, the displayed second component providing at least a second portion of the shared record data; 
 
 determining, using the shared cache, that a second one of the shared records is invalid; and 
 processing, responsive to determining that the second shared record is invalid, an indication to update the second shared record. 
 
 
     
     
       2. The system of  claim 1 , the database system further configurable to cause:
 identifying, using the shared cache, the second shared record as being associated with the first component and the second component; and 
 providing the updated second shared record to the shared cache. 
 
     
     
       3. The system of  claim 1 , wherein maintaining the shared cache comprises:
 processing, using the shared cache, a first request for shared record data corresponding to the first set of data elements; 
 processing, using the shared cache, a second request for shared record data corresponding to the second set of data elements; 
 identifying the first shared record; 
 generating a combined data request based on the first request and the second request; 
 processing, using the database system, the combined data request; and 
 responsive to processing the combined data request, providing at least a portion of shared record data corresponding to the first set of data elements and the second set of data elements to the shared cache. 
 
     
     
       4. The system of  claim 1 , the database system further configurable to cause:
 processing a request to display a third component; and 
 responsive to the request to display the third component, displaying the third component in a user interface at the display device, the displayed third component providing the first portion of the shared record data and the second portion of the shared record data using the shared cache. 
 
     
     
       5. The system of  claim 1 , wherein the components comprise one or more of: a highlights component, a details component, a feed component, a related list component, a recently viewed component, an opportunity history component, a tasks component, a leads component, a calendar component, or a publisher component. 
     
     
       6. The system of  claim 1 , wherein the first set of data elements comprises one or more of: an account identifier, an opportunity identifier, a record type, a feed comment, a feed post, a parent record identifier, a closing date, an owner identifier, or a next task. 
     
     
       7. The system of  claim 1 , wherein the first shared record represents one or more of: an account, an opportunity, a lead, a case, a contact, a contract, a campaign, a solution, a quote, or a purchase order. 
     
     
       8. A method comprising:
 identifying a first one of a plurality of components as comprising a first set of data elements, the components sharing a plurality of data records stored in a shared cache; 
 identifying a second one of the components as comprising a second set of data elements; 
 determining that at least one data element of the second set of data elements is different from at least one data element of the first set of data elements; 
 identifying, responsive to determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements and using the shared cache, a first one of the shared records as being associated with the first component and the second component, the first shared record comprising shared record data corresponding to the first set of data elements and the second set of data elements; 
 updating the shared record data responsive to:
 determining that the at least one data element of the second set of data elements and the at least one data element of the first set of data elements map to corresponding shared record data of the first shared record, and 
 the determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements; 
 
 determining, using the shared cache, that the first shared record is valid; 
 responsive to determining that the first shared record is valid, causing display at a display device of:
 the first component, the displayed first component providing at least a first portion of the shared record data, and 
 the second component, the displayed second component providing at least a second portion of the shared record data; 
 
 determining, using the shared cache, that a second one of the shared records is invalid; and 
 processing, responsive to determining that the second shared record is invalid, an indication to update the second shared record. 
 
     
     
       9. The method of  claim 8 , the method further comprising:
 identifying, using the shared cache, the second shared record as being associated with the first component and the second component; and 
 providing the updated second shared record to the shared cache. 
 
     
     
       10. The method of  claim 8 , the method further comprising:
 processing, using the shared cache, a first request for shared record data corresponding to the first set of data elements; 
 processing, using the shared cache, a second request for shared record data corresponding to the second set of data elements; 
 identifying the first shared record; 
 generating a combined data request based on the first request and the second request; 
 processing the combined data request; and 
 responsive to processing the combined data request, providing at least a portion of shared record data corresponding to the first set of data elements and the second set of data elements to the shared cache. 
 
     
     
       11. The method of  claim 8 , the method further comprising:
 processing a request to display a third component; and 
 responsive to the request to display the third component, causing display of the third component in a user interface at the display device, the displayed third component providing the first portion of the shared record data and the second portion of the shared record data using the shared cache. 
 
     
     
       12. The method of  claim 8 , wherein the components comprise one or more of: a highlights component, a details component, a feed component, a related list component, a recently viewed component, an opportunity history component, a tasks component, a leads component, a calendar component, or a publisher component. 
     
     
       13. The method of  claim 8 , wherein the first set of data elements comprises one or more of: an account identifier, an opportunity identifier, a record type, a feed comment, a feed post, a parent record identifier, a closing date, an owner identifier, or a next task. 
     
     
       14. A computer program product comprising computer-readable program code to be executed by one or more hardware processors when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:
 identifying a first one of a plurality of components as comprising a first set of data elements, the components sharing a plurality of data records stored in a shared cache; 
 identifying a second one of the components as comprising a second set of data elements; 
 determining that at least one data element of the second set of data elements is different from at least one data element of the first set of data elements; 
 identifying, responsive to determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements and using the shared cache, a first one of the shared records as being associated with the first component and the second component, the first shared record comprising shared record data corresponding to the first set of data elements and the second set of data elements; 
 updating the shared record data responsive to:
 determining that the at least one data element of the second set of data elements and the at least one data element of the first set of data elements map to corresponding shared record data of the first shared record, and 
 the determining that the at least one data element of the second set of data elements is different from the at least one data element of the first set of data elements; 
 
 determining, using the shared cache, that the first shared record is valid; 
 responsive to determining that the first shared record is valid, displaying at a display device:
 the first component, the displayed first component providing at least a first portion of the shared record data, and 
 the second component, the displayed second component providing at least a second portion of the shared record data; 
 
 determining, using the shared cache, that a second one of the shared records is invalid; and 
 processing, responsive to determining that the second shared record is invalid, an indication to update the second shared record. 
 
     
     
       15. The computer program product of  claim 14 , the instructions further configurable to cause:
 identifying, using the shared cache, the second shared record as being associated with the first component and the second component; and 
 providing the updated second shared record to the shared cache. 
 
     
     
       16. The computer program product of  claim 14 , the instructions further configurable to cause:
 processing, using the shared cache, a first request for shared record data corresponding to the first set of data elements; 
 processing, using the shared cache, a second request for shared record data corresponding to the second set of data elements; 
 identifying the first shared record; 
 generating a combined data request based on the first request and the second request; 
 processing the combined data request; and 
 responsive to processing the combined data request, providing at least a portion of shared record data corresponding to the first set of data elements and the second set of data elements to the shared cache. 
 
     
     
       17. The computer program product of  claim 14 , the instructions further configurable to cause:
 processing a request to display a third component; and 
 responsive to the request to display the third component, displaying the third component in a user interface the display device, the displayed third component providing the first portion of the shared record data and the second portion of the shared record data using the shared cache. 
 
     
     
       18. The computer program product of  claim 14 , wherein the components comprise one or more of: a highlights component, a details component, a feed component, a related list component, a recently viewed component, an opportunity history component, a tasks component, a leads component, a calendar component, or a publisher component. 
     
     
       19. The computer program product of  claim 14 , wherein the first set of data elements comprises one or more of: an account identifier, an opportunity identifier, a record type, a feed comment, a feed post, a parent record identifier, a closing date, an owner identifier, or a next task. 
     
     
       20. The computer program product of  claim 14 , wherein the first shared record represents one or more of: an account, an opportunity, a lead, a case, a contact, a contract, a campaign, a solution, a quote, or a purchase order.