Inventor · disambiguated record
William Thomas Bernabe
Also filed as: BERNABE WILLIAM THOMAS
7 granted patents·3 pending applications·1 citations·filing 2022–2025
69Inventor score
Top patents by PatentIndex Score
10 records- 0175US12483655B1Avoiding routing of contact center requests to poor environmentsZOOM COMMUNICATIONS INC·Filed 2023·Granted Nov 25, 2025·1 cites·20 claims
- 0272US2025379939A1Reconnecting Abnormally Disconnected Contact Center EngagementsZOOM COMMUNICATIONS INC·Filed 2025·Application pending·0 cites
- 0359US12432301B1Disconnected contact center request managementZOOM COMMUNICATIONS INC·Filed 2023·Granted Sep 30, 2025·0 cites·20 claims
- 0450US12309322B1Contact center routing based on agent costZOOM COMMUNICATIONS INC·Filed 2023·Granted May 20, 2025·0 cites·20 claims
- 0549US12401748B1Call flow modification based on un-anchored agent inputZOOM COMMUNICATIONS INC·Filed 2023·Granted Aug 26, 2025·0 cites·20 claims
- 0649US12301759B1Contact center routing based on agent routing scoresZOOM COMMUNICATIONS INC·Filed 2023·Granted May 13, 2025·0 cites·20 claims
- 0747US12316808B1Contact center agent-routing efficiency scoreZOOM COMMUNICATIONS INC·Filed 2023·Granted May 27, 2025·0 cites·20 claims
- 0846US12309323B1Dynamic routing of contact center requestsZOOM COMMUNICATIONS INC·Filed 2023·Granted May 20, 2025·0 cites·17 claims
- 0941US2024015194A1Collaborative chat messaging for virtual meetingsZOOM VIDEO COMMUNICATIONS INC·Filed 2022·Application pending·0 cites
- 1039US2024007565A1On-Network Routing For Inter-Carrier CallingZOOM VIDEO COMMUNICATIONS INC·Filed 2022·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →