Inventor · disambiguated record
Shannon L. Copeland
Also filed as: COPELAND SHANNON · COPELAND SHANNON L
18 granted patents·6 pending applications·51 citations·filing 2012–2023
91Inventor score
Top patents by PatentIndex Score
24 records- 0196US10951763B2Semantic artificial intelligence agentN3 LLC·Filed 2020·Granted Mar 16, 2021·8 cites·20 claims
- 0295US10623572B1Semantic CRM transcripts from mobile communications sessionsN3 LLC·Filed 2018·Granted Apr 14, 2020·22 cites·18 claims
- 0390US11507903B2Dynamic formation of inside sales team or expert support teamACCENTURE GLOBAL SOLUTIONS LTD·Filed 2020·Granted Nov 22, 2022·3 cites·20 claims
- 0489US11816677B2Call preparation engine for customer relationship managementACCENTURE GLOBAL SOLUTIONS LTD·Filed 2021·Granted Nov 14, 2023·2 cites·14 claims
- 0586US11797586B2Product presentation for customer relationship managementACCENTURE GLOBAL SOLUTIONS LTD·Filed 2021·Granted Oct 24, 2023·2 cites·17 claims
- 0685US11443264B2Agnostic augmentation of a customer relationship management applicationACCENTURE GLOBAL SOLUTIONS LTD·Filed 2020·Granted Sep 13, 2022·2 cites·15 claims
- 0784US11481785B2Agnostic customer relationship management with browser overlay and campaign management portalACCENTURE GLOBAL SOLUTIONS LTD·Filed 2020·Granted Oct 25, 2022·2 cites·20 claims
- 0884US11392960B2Agnostic customer relationship management with agent hub and browser overlayACCENTURE GLOBAL SOLUTIONS LTD·Filed 2020·Granted Jul 19, 2022·2 cites·19 claims
- 0978US10742813B2Semantic artificial intelligence agentN3 LLC·Filed 2018·Granted Aug 11, 2020·2 cites·20 claims
- 1074US10972608B2Asynchronous multi-dimensional platform for customer and tele-agent communicationsN3 LLC·Filed 2020·Granted Apr 6, 2021·1 cites·20 claims
- 1173US11475488B2Dynamic scripts for tele-agentsACCENTURE GLOBAL SOLUTIONS LTD·Filed 2017·Granted Oct 18, 2022·2 cites·15 claims
- 1273US11468882B2Semantic call notesACCENTURE GLOBAL SOLUTIONS LTD·Filed 2018·Granted Oct 11, 2022·2 cites·9 claims
- 1364US10923114B2Semantic jargonN3 LLC·Filed 2018·Granted Feb 16, 2021·1 cites·34 claims
- 1458US11132695B2Semantic CRM mobile communications sessionsN3 LLC·Filed 2018·Granted Sep 28, 2021·0 cites·18 claims
- 1552US2023162121A1Unified, cross-channel, multidimensional insight generationACCENTURE GLOBAL SOLUTIONS LTD·Filed 2021·Application pending·0 cites
- 1651US2023267370A1Machine learning-based conversation analysisACCENTURE GLOBAL SOLUTIONS LTD·Filed 2023·Application pending·0 cites
- 1751US2023274295A1Halfalogue insight generationACCENTURE GLOBAL SOLUTIONS LTD·Filed 2023·Application pending·0 cites
- 1851US2012226519A1Methods and systems for determining risk associated with a requirements documentCOPELAND SHANNON L·Filed 2012·Application pending·0 cites
- 1950US12001972B2Semantic inferencing in customer relationship managementACCENTURE GLOBAL SOLUTIONS LTD·Filed 2018·Granted Jun 4, 2024·0 cites·20 claims
- 2048US12400238B2Mobile intelligent outside sales assistantACCENTURE GLOBAL SOLUTIONS LTD·Filed 2022·Granted Aug 26, 2025·0 cites·16 claims
- 2148US12026525B2Dynamic dashboard administrationACCENTURE GLOBAL SOLUTIONS LTD·Filed 2021·Granted Jul 2, 2024·0 cites·18 claims
- 2247US2021406964A1Enterprise level sales management system and method including real-time incentive compensationN3 LLC·Filed 2020·Application pending·0 cites
- 2345US11853930B2Dynamic lead generationACCENTURE GLOBAL SOLUTIONS LTD·Filed 2017·Granted Dec 26, 2023·0 cites·5 claims
- 2440US2021334756A1Agnostic crm augmentation with a display screenN3 LLC·Filed 2020·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →