Inventor · disambiguated record
Wai Pak
Also filed as: PAK WAI · PAK WAI H · PAK WAI HONG
19 granted patents·2 pending applications·487 citations·filing 2001–2014
94Inventor score
Top patents by PatentIndex Score
21 records- 0196US7103171B1System and method for multi-channel communication queuing using routing and escalation rulesSIEBEL SYSTEMS INC·Filed 2001·Granted Sep 5, 2006·272 cites·33 claims
- 0289US7308093B2System and method for multi-channel communication queuing using routing and escalation rulesSIEBEL SYSTEMS INC·Filed 2006·Granted Dec 11, 2007·20 cites·20 claims
- 0386US7730204B2Extensible interface for inter-module communicationSIEBEL SYSTEMS INC·Filed 2001·Granted Jun 1, 2010·48 cites·72 claims
- 0486US7315616B2System and method for maintaining real-time agent information for multi-channel communication queuingSIEBEL SYSTEMS INC·Filed 2001·Granted Jan 1, 2008·43 cites·41 claims
- 0585US7409336B2Method and system for searching data based on identified subset of categories and relevance-scored text representation-category combinationsSIEBEL SYSTEMS INC·Filed 2003·Granted Aug 5, 2008·53 cites·23 claims
- 0679US8832076B2Search server architecture using a search engine adapterGUTLAPALLI HARI KRISHNA·Filed 2008·Granted Sep 9, 2014·7 cites·22 claims
- 0776US8682859B2Transferring records between tables using a change transaction logGUTLAPALLI HARI K·Filed 2007·Granted Mar 25, 2014·9 cites·11 claims
- 0876US7505577B2System and method for multi-channel communication queuingSIEBEL SYSTEMS INC·Filed 2001·Granted Mar 17, 2009·19 cites·19 claims
- 0972US9454609B2Data source-independent search system architectureORACLE INT CORP·Filed 2014·Granted Sep 27, 2016·2 cites·20 claims
- 1071US8874545B2Data source-independent search system architectureGUTLAPALLI HARI KRISHNA·Filed 2008·Granted Oct 28, 2014·4 cites·26 claims
- 1167US7979474B2Search center dynamic configuration using field mappingsORACLE INT CORP·Filed 2007·Granted Jul 12, 2011·4 cites·22 claims
- 1264US8045698B2Adaptive communication application programming interfaceSIEBEL SYSTEMS INC·Filed 2007·Granted Oct 25, 2011·1 cites·18 claims
- 1360US9594794B2Restoring records using a change transaction logGUTLAPALLI HARI K·Filed 2007·Granted Mar 14, 2017·2 cites·21 claims
- 1460US8799308B2Enhance search experience using logical collectionsGUTLAPALLI HARI KRISHNA·Filed 2008·Granted Aug 5, 2014·1 cites·31 claims
- 1556US2009252320A1System and Method for Multi-Channel Communication QueuingANNADATA ANIL K·Filed 2009·Application pending·0 cites
- 1655US9594784B2Push-model based index deletionGUTLAPALLI HARI K·Filed 2007·Granted Mar 14, 2017·1 cites·18 claims
- 1747US9418154B2Push-model based index updatingGUTLAPALLI HARI K·Filed 2007·Granted Aug 16, 2016·0 cites·20 claims
- 1845US9418125B2Method and apparatus for employing a searchable abstraction layer over enterprise-wide searchable objectsGUTLAPALLI HARI K·Filed 2007·Granted Aug 16, 2016·0 cites·20 claims
- 1944US8965980B2Universal support for multiple external messaging systemsPAK WAI H·Filed 2003·Granted Feb 24, 2015·1 cites·58 claims
- 2044US2012290671A1Dynamic support of multiple message formatsPAK WAI H·Filed 2012·Application pending·0 cites
- 2142US8230112B2Dynamic support of multiple message formatsPAK WAI H·Filed 2003·Granted Jul 24, 2012·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →