Inventor · disambiguated record
James Robert Grimsley
Also filed as: GRIMSLEY JAMES R · GRIMSLEY JAMES ROBERT
20 granted patents·6 pending applications·115 citations·filing 2010–2016
94Inventor score
Top patents by PatentIndex Score
26 records- 0194US9384477B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2014·Granted Jul 5, 2016·16 cites·17 claims
- 0290US9418358B2Pre-configure and customize ATM interaction using mobile deviceBANK OF AMERICA·Filed 2014·Granted Aug 16, 2016·15 cites·20 claims
- 0390US8867734B2Functionality during a hold period prior to a customer-service video conferenceBANK OF AMERICA·Filed 2012·Granted Oct 21, 2014·15 cites·32 claims
- 0489US9264667B1Determining electronic media format when transferring a customer between specialists or amongst communication sources at a customer service outletBANK OF AMERICA·Filed 2014·Granted Feb 16, 2016·8 cites·20 claims
- 0588US8866877B2Split screen presentation of functionality during a hold period prior to a customer-service video conferenceBANK OF AMERICA·Filed 2012·Granted Oct 21, 2014·9 cites·31 claims
- 0685US9489664B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Nov 8, 2016·2 cites·20 claims
- 0785US9001180B2Multiple-participant customer service conferenceBANK OF AMERICA·Filed 2012·Granted Apr 7, 2015·7 cites·14 claims
- 0884US8902279B2Representative selection for customer service conferenceBANK OF AMERICA·Filed 2012·Granted Dec 2, 2014·8 cites·18 claims
- 0984US8731180B2Video collaboration call center queuingBENEFIELD STEFANI R·Filed 2010·Granted May 20, 2014·15 cites·30 claims
- 1083US10002387B2Pre-contracted, staged, currency exchange systemBANK OF AMERICA·Filed 2014·Granted Jun 19, 2018·5 cites·20 claims
- 1183US9467652B2Determining electronic media format when transferring a customer between specialists or amongst communication sources at a customer service outletBANK OF AMERICA·Filed 2016·Granted Oct 11, 2016·2 cites·13 claims
- 1282US8866878B2Representative pre-selection for customer service video conferenceBANK OF AMERICA·Filed 2012·Granted Oct 21, 2014·5 cites·21 claims
- 1378US9508058B2System providing an interactive conferenceBANK OF AMERICA·Filed 2012·Granted Nov 29, 2016·3 cites·20 claims
- 1478US9477953B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Oct 25, 2016·1 cites·20 claims
- 1578US9471908B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Oct 18, 2016·1 cites·20 claims
- 1678US9466053B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Oct 11, 2016·1 cites·20 claims
- 1774US9471909B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Oct 18, 2016·1 cites·20 claims
- 1874US9460428B2ATM customer defined user interface for security purposesBANK OF AMERICA·Filed 2016·Granted Oct 4, 2016·1 cites·20 claims
- 1961US2016098692A1Method for processing transaction statement inquiries via an atmBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2061US2016140523A1Position adaptive atm for customer privacyBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2161US2016104122A1Remote video conferencing systemBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2261US2016098709A1Atm with dual display having privacy filterBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2360US2016048841A1Seamless customer transfer in a video conferencing systemBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2454US9467651B2Determining electronic media format when transferring a customer between specialists or amongst communication sources at a customer service outletBANK OF AMERICA·Filed 2016·Granted Oct 11, 2016·0 cites·7 claims
- 2545US2016098700A1Method for providing privacy through atm communication to consumer devicesBANK OF AMERICA·Filed 2014·Application pending·0 cites
- 2644US8804942B2Routing and queuing information for video conferencing in banking centersBENEFIELD STEFANI R·Filed 2010·Granted Aug 12, 2014·0 cites·15 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →