Inventor · disambiguated record
J. Andrew Judkins
Also filed as: JUDKINS J ANDREW
7 granted patents·1,707 citations·filing 2000–2005
91Inventor score
Technology areasH04M
Top patents by PatentIndex Score
7 records- 0197US6763104B1Call center IVR and ACD scripting method and graphical user interfaceTELTRONICS INC·Filed 2000·Granted Jul 13, 2004·444 cites·34 claims
- 0297US6707904B1Method and system for collecting reports for call center monitoring by supervisorTELTRONICS INC·Filed 2000·Granted Mar 16, 2004·299 cites·28 claims
- 0397US6603854B1System and method for evaluating agents in call centerTELTRONICS INC·Filed 2000·Granted Aug 5, 2003·502 cites·22 claims
- 0497US6587556B1Skills based routing method and system for call centerTELTRONICS INC·Filed 2000·Granted Jul 1, 2003·395 cites·26 claims
- 0591US7321298B2Skills based routing method and system for call centerHARRIS CORP·Filed 2005·Granted Jan 22, 2008·30 cites·60 claims
- 0682US7469047B2Integrated ACD and IVR scripting for call center tracking of callsHARRIS CORP·Filed 2005·Granted Dec 23, 2008·8 cites·15 claims
- 0782US7068774B1Integrated acd and ivr scripting for call center tracking of callsHARRIS CORP·Filed 2000·Granted Jun 27, 2006·29 cites·18 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →