Inventor · disambiguated record
Jill M. Vacek
Also filed as: VACEK JILL M
22 granted patents·408 citations·filing 2002–2016
96Inventor score
Files withWEST CORP11PETTAY MARK J5ALORICA BUSINESS SOLUTIONS LLC2OPEN INVENTION NETWORK LLC2VACEK JILL M2
Top patents by PatentIndex Score
22 records- 0195US8504371B1Script compliance and agent feedbackWEST CORP·Filed 2012·Granted Aug 6, 2013·34 cites·20 claims
- 0295US8219401B1Script compliance and quality assurance using speech recognitionPETTAY MARK J·Filed 2011·Granted Jul 10, 2012·43 cites·14 claims
- 0392US7739115B1Script compliance and agent feedbackWEST CORP·Filed 2003·Granted Jun 15, 2010·61 cites·69 claims
- 0491US6862343B1Methods, apparatus, scripts, and computer readable media for facilitating secure capture of sensitive data for a voice-based transaction conducted over a telecommunications networkWEST CORP·Filed 2002·Granted Mar 1, 2005·76 cites·20 claims
- 0588US8180643B1Script compliance using speech recognition and compilation and transmission of voice and text records to clientsPETTAY MARK J·Filed 2003·Granted May 15, 2012·42 cites·29 claims
- 0687US7966187B1Script compliance and quality assurance using speech recognitionWEST CORP·Filed 2003·Granted Jun 21, 2011·43 cites·62 claims
- 0787US6804331B1Method, apparatus, and computer readable media for minimizing the risk of fraudulent receipt of telephone callsWEST CORP·Filed 2002·Granted Oct 12, 2004·50 cites·24 claims
- 0886US9729717B1Script compliance and agent feedbackALORICA BUSINESS SOLUTIONS LLC·Filed 2016·Granted Aug 8, 2017·4 cites·20 claims
- 0986US8811592B1Script compliance using speech recognition and compilation and transmission of voice and text records to clientsPETTAY MARK J·Filed 2012·Granted Aug 19, 2014·7 cites·28 claims
- 1082US9495963B1Script compliance and agent feedbackALORICA BUSINESS SOLUTIONS LLC·Filed 2015·Granted Nov 15, 2016·3 cites·20 claims
- 1181US8352276B1Script compliance and agent feedbackWEST CORP·Filed 2012·Granted Jan 8, 2013·5 cites·20 claims
- 1281US6937702B1Method, apparatus, and computer readable media for minimizing the risk of fraudulent access to call center resourcesWEST CORP·Filed 2002·Granted Aug 30, 2005·28 cites·24 claims
- 1378US9131052B1Script compliance and agent feedbackWEST CORP·Filed 2013·Granted Sep 8, 2015·2 cites·20 claims
- 1474US9299341B1Script compliance using speech recognition and compilation and transmission of voice and text records to clientsWEST CORP·Filed 2014·Granted Mar 29, 2016·2 cites·29 claims
- 1574US8229752B1Script compliance and agent feedbackPETTAY MARK J·Filed 2010·Granted Jul 24, 2012·3 cites·12 claims
- 1671US8484030B1Script compliance and quality assurance using speech recognitionPETTAY MARK J·Filed 2012·Granted Jul 9, 2013·3 cites·18 claims
- 1771US7403967B1Methods, apparatus, and computer readable media for confirmation and verification of shipping address data associated with a transactionWEST CORP·Filed 2002·Granted Jul 22, 2008·2 cites·16 claims
- 1865US7739326B1System, method, and computer readable media for confirmation and verification of shipping address data associated with transactionWEST CORP·Filed 2008·Granted Jun 15, 2010·0 cites·20 claims
- 1964US10277739B1System, method, and computer readable media for confirmation and verification of shipping address data associated with a transactionOPEN INVENTION NETWORK LLC·Filed 2016·Granted Apr 30, 2019·0 cites·20 claims
- 2061US9232058B1System, method, and computer readable media for confirmation and verification of shipping address data associated with a transactionOPEN INVENTION NETWORK LLC·Filed 2014·Granted Jan 5, 2016·0 cites·19 claims
- 2161US8817953B1System, method, and computer readable media for confirmation and verification of shipping address data associated with a transactionVACEK JILL M·Filed 2012·Granted Aug 26, 2014·0 cites·20 claims
- 2256US8239444B1System, method, and computer readable media for confirmation and verification of shipping address data associated with a transactionVACEK JILL M·Filed 2010·Granted Aug 7, 2012·0 cites·18 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →