Inventor · disambiguated record
David O. Peterson
Also filed as: PETERSON DAVID · PETERSON DAVID O · PETERSON DAVID OWEN
6 granted patents·3 pending applications·42 citations·filing 2010–2012
80Inventor score
Top patents by PatentIndex Score
9 records- 0186US8351595B2Restoration of a caller to a previous place in an on-hold queueINCONTACT INC·Filed 2010·Granted Jan 8, 2013·21 cites·17 claims
- 0285US9111239B2Activity recording of contact handling system agentsMINERT BRIAN D·Filed 2011·Granted Aug 18, 2015·12 cites·25 claims
- 0381US8976953B2Systems and methods of controlling confidential communication in contact handling systemsPETERSON DAVID O·Filed 2012·Granted Mar 10, 2015·7 cites·19 claims
- 0469US9307083B2Systems and methods of parallel media communication in contact handling systemsPETERSON DAVID O·Filed 2012·Granted Apr 5, 2016·2 cites·23 claims
- 0548US9313331B2Systems and methods of introducing beneficial communication latency in contact handling systemsMINERT BRIAN DOUGLAS·Filed 2011·Granted Apr 12, 2016·0 cites·23 claims
- 0648US9137365B2Systems and methods of serial media communication in contact handling systemsPETERSON DAVID O·Filed 2012·Granted Sep 15, 2015·0 cites·17 claims
- 0747US2011178946A1Systems and methods for redundancy using snapshots and check pointing in contact handling systemsINCONTACT INC·Filed 2010·Application pending·0 cites
- 0846US2011179398A1Systems and methods for per-action compiling in contact handling systemsINCONTACT INC·Filed 2010·Application pending·0 cites
- 0936US2011179304A1Systems and methods for multi-tenancy in contact handling systemsINCONTACT INC·Filed 2010·Application pending·0 cites
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →