Inventor · disambiguated record
Patrick Tendick
Also filed as: TENDICK PATRICK · TENDICK PATRICK H
20 granted patents·3 pending applications·102 citations·filing 2003–2024
93Inventor score
Top patents by PatentIndex Score
23 records- 0192US10003692B2System initiated dialog adjustmentAVAYA INC·Filed 2016·Granted Jun 19, 2018·13 cites·18 claims
- 0287US9680995B2Reporting on call center data across multiple concurrent activity sourcesAVAYA INC·Filed 2013·Granted Jun 13, 2017·18 cites·20 claims
- 0381US8516045B2Method and apparatus for automatic notification and response based on communication flow expressions having dynamic contextORDILLE JOANN J·Filed 2005·Granted Aug 20, 2013·7 cites·30 claims
- 0479US7636433B2Timeline visualization for call center processesAVAYA INC·Filed 2005·Granted Dec 22, 2009·11 cites·20 claims
- 0578US8504534B1Database structures and administration techniques for generalized localization of database itemsTENDICK PATRICK·Filed 2007·Granted Aug 6, 2013·14 cites·17 claims
- 0677US7734731B2Method and apparatus for a publish-subscribe system with third party subscription deliveryAVAYA INC·Filed 2004·Granted Jun 8, 2010·17 cites·19 claims
- 0776US9894206B2On-topic monitorAVAYA INC·Filed 2016·Granted Feb 13, 2018·3 cites·20 claims
- 0872US8495163B2Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptionsORDILLE JOANN J·Filed 2004·Granted Jul 23, 2013·10 cites·15 claims
- 0965US10425363B2Social messaging hold and wait treatment systemsAVAYA INC·Filed 2016·Granted Sep 24, 2019·1 cites·20 claims
- 1064US2025124383A1Risk assessment systemKENVUE BRANDS LLC·Filed 2024·Application pending·0 cites
- 1163US9860380B2Agent rating prediction and routingAVAYA INC·Filed 2014·Granted Jan 2, 2018·1 cites·20 claims
- 1261US9876860B2Variable capture between applicationsAVAYA INC·Filed 2013·Granted Jan 23, 2018·1 cites·20 claims
- 1360US10348895B2Prediction of contact center interactionsAVAYA INC·Filed 2015·Granted Jul 9, 2019·1 cites·20 claims
- 1459US9906647B2Management of contact center group metricsAVAYA INC·Filed 2015·Granted Feb 27, 2018·1 cites·20 claims
- 1556US8102974B2Method and apparatus for event notification based on the identity of a calling partyORDILLE JOANN J·Filed 2003·Granted Jan 24, 2012·2 cites·21 claims
- 1655US9124643B2Method and apparatus for a publish-subscribe system with templates for role-based view of subscriptionsORDILLE JOANN J·Filed 2012·Granted Sep 1, 2015·0 cites·17 claims
- 1753US11586954B2Predictive analytics and servicesAVAYA INC·Filed 2016·Granted Feb 21, 2023·0 cites·20 claims
- 1853US8311208B2Method for predicting call waiting timesIBRAHIM ROUBA·Filed 2010·Granted Nov 13, 2012·2 cites·17 claims
- 1952US2009030936A1Method and Apparatus for a Publish-Subscribe System with Access ControlsAVAYA INC·Filed 2008·Application pending·0 cites
- 2048US9609133B2Predictive model for abandoned callsAVAYA INC·Filed 2015·Granted Mar 28, 2017·0 cites·20 claims
- 2148US8001182B2Method and apparatus for dynamically adjusting membership of a communication flow expressionAVAYA INC·Filed 2005·Granted Aug 16, 2011·0 cites·20 claims
- 2248US2005209990A1Method and apparatus for a publish-subscribe system with access controlsORDILLE JOANN J·Filed 2004·Application pending·0 cites
- 2343US8705706B2Interactive flowgraph for analyzing caller utterancesCHEN FEI·Filed 2010·Granted Apr 22, 2014·0 cites·25 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →