Inventor · disambiguated record
Richard Lawrence
Also filed as: LAWRENCE RICHARD · LAWRENCE RICHARD M
10 granted patents·18 pending applications·38 citations·filing 2006–2019
86Inventor score
Top patents by PatentIndex Score
28 records- 0191US10929796B1Scheduling agents using skill group weightsTALKDESK INC·Filed 2019·Granted Feb 23, 2021·6 cites·20 claims
- 0290US8719067B2Monitoring and displaying the scheduled and actuated activities of a workforceFAMA JASON·Filed 2011·Granted May 6, 2014·17 cites·19 claims
- 0384US10931824B1Scheduling agents using skill group weightsTALKDESK INC·Filed 2019·Granted Feb 23, 2021·2 cites·20 claims
- 0482US7953621B2Systems and methods for displaying agent activity exceptionsVERINT AMERICAS INC·Filed 2006·Granted May 31, 2011·11 cites·18 claims
- 0579US11783246B2Systems and methods for workforce management system deploymentTALKDESK INC·Filed 2019·Granted Oct 10, 2023·1 cites·17 claims
- 0670US2021158243A1Systems and methods for automating workforce management systemsTALKDESK INC·Filed 2019·Application pending·0 cites
- 0770US2021158266A1Systems and methods for automating workforce management systemsTALKDESK INC·Filed 2019·Application pending·0 cites
- 0870US2021158267A1Systems and methods for automating workforce management systemsTALKDESK INC·Filed 2019·Application pending·0 cites
- 0967US11157856B2Systems and methods for quality management system deploymentTALKDESK INC·Filed 2019·Granted Oct 26, 2021·0 cites·17 claims
- 1067US8131578B2Systems and methods for automatic scheduling of a workforceFAMA JASON·Filed 2006·Granted Mar 6, 2012·1 cites·20 claims
- 1165US10931823B1Scheduling agents using skill group weightsTALKDESK INC·Filed 2019·Granted Feb 23, 2021·0 cites·20 claims
- 1265US10931826B1Scheduling agents using skill group weightsTALKDESK INC·Filed 2019·Granted Feb 23, 2021·0 cites·20 claims
- 1365US10929795B1Scheduling agents using skill group weightsTALKDESK INC·Filed 2019·Granted Feb 23, 2021·0 cites·20 claims
- 1465US2021127006A1Systems and methods for quality management system deploymentTALKDESK INC·Filed 2019·Application pending·0 cites
- 1565US2021127007A1Systems and methods for quality management system deploymentTALKDESK INC·Filed 2019·Application pending·0 cites
- 1665US2021127005A1Systems and methods for quality management system deploymentTALKDESK INC·Filed 2019·Application pending·0 cites
- 1758US2021081968A1Systems and methods for predicting and resolving surge periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 1858US2021081970A1Systems and methods for predicting and resolving surge periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 1958US2021081969A1Systems and methods for predicting and resolving surge periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2058US2021081877A1Systems and methods for predicting and resolving surge periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2156US2021142247A1Systems and methods for scheduling contractor agents based on residualsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2256US2021144259A1Systems and methods for scheduling contractor agents based on residualsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2356US2021142236A1Systems and methods for scheduling contractor agents based on residualsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2453US2021117882A1Systems and methods for workforce management system deploymentTALKDESK INC·Filed 2019·Application pending·0 cites
- 2551US2021201246A1Systems and methods for predicting and handling slack periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2651US2021201226A1Systems and methods for predicting and handling slack periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2751US2021201245A1Systems and methods for predicting and handling slack periodsTALKDESK INC·Filed 2019·Application pending·0 cites
- 2851US2008300963A1System and Method for Long Term ForecastingSEETHARAMAN KRITHIKA·Filed 2007·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →