Inventor · disambiguated record
Marc William Joseph Coughlan
Also filed as: COUGHLAN MARC · COUGHLAN MARC W J · COUGHLAN MARC WILLIAM J · COUGHLAN MARC WILLIAM JOSEPH
19 granted patents·2 pending applications·807 citations·filing 2005–2008
96Inventor score
Files withAVAYA INC11COUGHLAN MARC4COUGHLAN MARC WILLIAM JOSEPH4AVAYA TECH LLC1AVAYA TECHNOLOGY CORP1
Top patents by PatentIndex Score
21 records- 0198US7564476B1Prevent video calls based on appearanceAVAYA INC·Filed 2005·Granted Jul 21, 2009·188 cites·29 claims
- 0298US7460150B1Using gaze detection to determine an area of interest within a sceneAVAYA INC·Filed 2005·Granted Dec 2, 2008·115 cites·31 claims
- 0397US8848879B1Customizable notification based on recent communication historyCOUGHLAN MARC·Filed 2007·Granted Sep 30, 2014·195 cites·23 claims
- 0494US7962342B1Dynamic user interface for the temporarily impaired based on automatic analysis for speech patternsAVAYA INC·Filed 2006·Granted Jun 14, 2011·55 cites·20 claims
- 0594US7729478B1Change speed of voicemail playback depending on contextAVAYA INC·Filed 2005·Granted Jun 1, 2010·39 cites·29 claims
- 0692US8041344B1Cooling off period prior to sending dependent on user's stateAVAYA INC·Filed 2007·Granted Oct 18, 2011·43 cites·20 claims
- 0790US8130935B1Routing of calls based on agents emotional stateCOUGHLAN MARC·Filed 2007·Granted Mar 6, 2012·36 cites·20 claims
- 0888US8165282B1Exploiting facial characteristics for improved agent selectionCOUGHLAN MARC WILLIAM JOSEPH·Filed 2006·Granted Apr 24, 2012·18 cites·11 claims
- 0987US8150003B1Caller initiated undivert from voicemailCOUGHLAN MARC·Filed 2007·Granted Apr 3, 2012·16 cites·26 claims
- 1087US8041026B1Event driven noise cancellationAVAYA INC·Filed 2006·Granted Oct 18, 2011·22 cites·21 claims
- 1187US7970115B1Assisted discrimination of similar sounding speakersAVAYA INC·Filed 2005·Granted Jun 28, 2011·22 cites·22 claims
- 1284US8027460B1Automatic provisioning of distinct ring-tones for co-located telephonesAVAYA INC·Filed 2007·Granted Sep 27, 2011·10 cites·18 claims
- 1383US8498403B1Method and apparatus for managing training of call center agentsCOUGHLAN MARC WILLIAM JOSEPH·Filed 2008·Granted Jul 30, 2013·10 cites·18 claims
- 1481US7764782B1Method and apparatus for routing telecommunication callsAVAYA INC·Filed 2005·Granted Jul 27, 2010·8 cites·14 claims
- 1580US7734034B1Remote party speaker phone detectionAVAYA INC·Filed 2005·Granted Jun 8, 2010·7 cites·22 claims
- 1676US8229145B2Method and apparatus for configuring a handheld audio device using ear biometricsCOUGHLAN MARC WILLIAM JOSEPH·Filed 2007·Granted Jul 24, 2012·11 cites·16 claims
- 1775US8675829B1Notify caller if low quality voicemail is being recordedCOUGHLAN MARC·Filed 2007·Granted Mar 18, 2014·5 cites·22 claims
- 1874US7668304B2Display hierarchy of participants during phone callAVAYA INC·Filed 2006·Granted Feb 23, 2010·4 cites·20 claims
- 1970US8532285B2Method and apparatus for call control using motion and position informationCOUGHLAN MARC WILLIAM JOSEPH·Filed 2007·Granted Sep 10, 2013·3 cites·21 claims
- 2051US2009061819A1Method and apparatus for controlling access and presence information using ear biometricsAVAYA TECH LLC·Filed 2007·Application pending·0 cites
- 2147US2006178235A1Apparatus and method for determining participant contact with a sports objectAVAYA TECHNOLOGY CORP·Filed 2005·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →