Inventor · disambiguated record
Mike Bourke
Also filed as: BOURKE MIKE
10 granted patents·1 pending application·217 citations·filing 2006–2010
91Inventor score
Top patents by PatentIndex Score
11 records- 0193US8108237B2Systems for integrating contact center monitoring, training and schedulingBOURNE JOHN·Filed 2006·Granted Jan 31, 2012·77 cites·2 claims
- 0293US7672746B1Systems and methods for automatic scheduling of a workforceVERINT AMERICAS INC·Filed 2006·Granted Mar 2, 2010·43 cites·20 claims
- 0388US8463638B2Systems and methods for automatic scheduling of a workforceHAMILTON EDWARD·Filed 2010·Granted Jun 11, 2013·10 cites·20 claims
- 0488US7734783B1Systems and methods for determining allocations for distributed multi-site contact centersVERINT AMERICAS INC·Filed 2006·Granted Jun 8, 2010·18 cites·20 claims
- 0587US8117064B2Systems and methods for workforce optimization and analyticsBOURNE JOHN·Filed 2006·Granted Feb 14, 2012·25 cites·3 claims
- 0686US7660406B2Systems and methods for integrating outsourcersVERINT AMERICAS INC·Filed 2006·Granted Feb 9, 2010·18 cites·20 claims
- 0785US8112298B2Systems and methods for workforce optimizationBOURNE JOHN·Filed 2006·Granted Feb 7, 2012·13 cites·14 claims
- 0881US7660407B2Systems and methods for scheduling contact center agentsVERINT AMERICAS INC·Filed 2007·Granted Feb 9, 2010·8 cites·20 claims
- 0976US7826608B1Systems and methods for calculating workforce staffing statisticsVERINT AMERICAS INC·Filed 2006·Granted Nov 2, 2010·5 cites·18 claims
- 1060US2008181389A1Systems and methods for workforce optimization and integrationBOURNE JOHN·Filed 2008·Application pending·0 cites
- 1145US8705723B2Systems and methods for scheduling contact center agentsFAMA JASON·Filed 2010·Granted Apr 22, 2014·0 cites·15 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →