Inventor · disambiguated record
Paul Segre
Also filed as: SEGRE PAUL
7 granted patents·1 pending application·282 citations·filing 2013–2017
86Inventor score
Top patents by PatentIndex Score
8 records- 0197US9912810B2System and method for chat automationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Mar 6, 2018·222 cites·20 claims
- 0294US10038787B2System and method for managing and transitioning automated chat conversationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jul 31, 2018·21 cites·20 claims
- 0394US9866693B2System and method for monitoring progress of automated chat conversationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 9, 2018·26 cites·20 claims
- 0485US9774739B2Resource sharing in a peer-to-peer network of contact center nodesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Sep 26, 2017·8 cites·16 claims
- 0573US9430757B2Rich personalized communication contextGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Aug 30, 2016·1 cites·20 claims
- 0671US9588830B2Local survivability in a distributed contact center environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Mar 7, 2017·3 cites·16 claims
- 0766US10567587B2Resource sharing in a peer-to-peer network of contact center nodesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Feb 18, 2020·1 cites·19 claims
- 0845US2016364494A1Rich personalized communication contextGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Application pending·0 cites
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