Inventor · disambiguated record
Michelle L. Steinbeck
Also filed as: STEINBECK MICHELLE L
10 granted patents·30 citations·filing 2002–2015
85Inventor score
Files withWEST CORP6ADAMS STEVEN D1ALORICA BUSINESS SOLUTIONS LLC1CORDELL JEFFREY WILLIAM1STEINBECK MICHELLE L1
Top patents by PatentIndex Score
10 records- 0188US8559618B1Contact center call routing by agent attributeCORDELL JEFFREY WILLIAM·Filed 2006·Granted Oct 15, 2013·14 cites·19 claims
- 0267US8472610B1Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and usersSTEINBECK MICHELLE L·Filed 2011·Granted Jun 25, 2013·2 cites·20 claims
- 0365US9699313B1Contact center call routing by agent attributeALORICA BUSINESS SOLUTIONS LLC·Filed 2013·Granted Jul 4, 2017·1 cites·19 claims
- 0462US6819758B2Method, system, and computer-readable media for performing speech recognition of indicator tonesWEST CORP·Filed 2002·Granted Nov 16, 2004·7 cites·20 claims
- 0561US7529362B1System, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and usersWEST CORP·Filed 2003·Granted May 5, 2009·4 cites·181 claims
- 0659US9148509B1Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and usersWEST CORP·Filed 2014·Granted Sep 29, 2015·0 cites·20 claims
- 0756US8837708B1Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and usersWEST CORP·Filed 2013·Granted Sep 16, 2014·0 cites·20 claims
- 0852US9049542B1System and method for location-based targeted notifications using wireless communication devicesADAMS STEVEN D·Filed 2007·Granted Jun 2, 2015·2 cites·22 claims
- 0950US8019074B1Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and usersWEST CORP·Filed 2009·Granted Sep 13, 2011·0 cites·20 claims
- 1045US9565520B1System and method for location-based targeted notifications using wireless communication devicesWEST CORP·Filed 2015·Granted Feb 7, 2017·0 cites·22 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →