Inventor · disambiguated record
Martin I. Reiman
Also filed as: REIMAN MARTIN I · REIMAN MARTIN IRA
8 granted patents·1,079 citations·filing 1997–2018
90Inventor score
Files withAVAYA TECHNOLOGY CORP4BORST SIMON C1GENESYS TELECOMMUNICATIONS LABORATORIES INC1LUCENT TECHNOLOGIES INC1STOLYAR ALEKSANDR1
Top patents by PatentIndex Score
8 records- 0196US6535600B1System for automatically routing calls to call center agents in an agent surplus condition based on service levelsAVAYA TECHNOLOGY CORP·Filed 1999·Granted Mar 18, 2003·365 cites·17 claims
- 0295US6052460AArrangement for equalizing levels of service among skillsLUCENT TECHNOLOGIES INC·Filed 1997·Granted Apr 18, 2000·282 cites·25 claims
- 0390US6366668B1Method of routing calls in an automatic call distribution networkAVAYA TECHNOLOGY CORP·Filed 1999·Granted Apr 2, 2002·205 cites·21 claims
- 0483US6553114B1System for automatically predicting call center agent work time in a multi-skilled agent environmentAVAYA TECHNOLOGY CORP·Filed 1999·Granted Apr 22, 2003·148 cites·6 claims
- 0579US9955012B2Pacing in knowledge worker engagementSTOLYAR ALEKSANDR·Filed 2010·Granted Apr 24, 2018·5 cites·18 claims
- 0676US6510221B1System for automatically routing calls to call center agents in an agent surplus condition based on delay probabilitiesAVAYA TECHNOLOGY CORP·Filed 1999·Granted Jan 21, 2003·72 cites·20 claims
- 0769US9363814B2Rate allocation method and apparatus for optimization of adaptive wireless video streamingBORST SIMON C·Filed 2014·Granted Jun 7, 2016·2 cites·20 claims
- 0851US10536578B2Pacing in knowledge worker engagementGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jan 14, 2020·0 cites·18 claims
Join the waitlist — get patent alerts
Get an alert when Martin I. Reiman files or is granted a new patent.
We store only your email — no account needed. See our privacy policy.
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →