Inventor · disambiguated record
Shalu Singh
Also filed as: SINGH SHALU
4 granted patents·2 pending applications·1 citations·filing 2020–2021
54Inventor score
Top patents by PatentIndex Score
6 records- 0174US11841892B2Generating test scenarios by detecting failure patterns and themes in customer experiencesDELL PRODUCTS LP·Filed 2021·Granted Dec 12, 2023·1 cites·20 claims
- 0244US11640573B2Intelligent scoring model for assessing the skills of a customer support agentDELL PRODUCTS LP·Filed 2020·Granted May 2, 2023·0 cites·20 claims
- 0343US11978059B2Guided problem resolution using machine learningDELL PRODUCTS LP·Filed 2020·Granted May 7, 2024·0 cites·20 claims
- 0441US12045835B2Image-based search and prediction system for physical defect investigationsDELL PRODUCTS LP·Filed 2021·Granted Jul 23, 2024·0 cites·20 claims
- 0541US2022036370A1Dynamically-guided problem resolution using machine learningEMC IP HOLDING CO LLC·Filed 2020·Application pending·0 cites
- 0638US2022036369A1Intelligently guiding a customer along a service engagement path using an ai/ml path guidance modelDELL PRODUCTS LP·Filed 2020·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →