Inventor · disambiguated record
Bharath Aravamudhan
Also filed as: ARAVAMUDHAN BHARATH
5 granted patents·3 pending applications·110 citations·filing 2008–2019
81Inventor score
Top patents by PatentIndex Score
8 records- 0197US9635181B1Optimized routing of interactions to contact center agents based on machine learningGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Apr 25, 2017·51 cites·16 claims
- 0296US9723151B2Optimized routing of interactions to contact center agents based on forecast agent availability and customer patienceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Aug 1, 2017·39 cites·18 claims
- 0387US9716792B2System and method for generating a network of contact center agents and customers for optimized routing of interactionsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Jul 25, 2017·9 cites·24 claims
- 0485US10373171B2System and method for making engagement offers based on observed navigation pathGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Aug 6, 2019·6 cites·17 claims
- 0581US10127321B2Proactive knowledge offering system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Nov 13, 2018·5 cites·17 claims
- 0646US2020202272A1Method and system for estimating expected improvement in a target metric for a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Application pending·0 cites
- 0742US2010104189A1Handwriting Identification Method, Program And Electronic DeviceARAVAMUDHAN BHARATH·Filed 2008·Application pending·0 cites
- 0835US2017111503A1Optimized routing of interactions to contact center agents based on agent preferencesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →