Inventor · disambiguated record
Gregg Kerlin
Also filed as: KERLIN GREGG · KERLIN GREGG W
10 granted patents·1 pending application·335 citations·filing 1987–2019
90Inventor score
Top patents by PatentIndex Score
11 records- 0188US4805209ACoordinated transfer of voice and information through a digital switchIBM·Filed 1987·Granted Feb 14, 1989·107 cites·26 claims
- 0286US4942602ACoordinated transfer of voice and information through a network of digital switchesIBM·Filed 1989·Granted Jul 17, 1990·91 cites·26 claims
- 0383US10264129B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Apr 16, 2019·5 cites·20 claims
- 0478US4949373AHost load balancingIBM·Filed 1989·Granted Aug 14, 1990·59 cites·26 claims
- 0574US4943996AShared access to voice and informationIBM·Filed 1989·Granted Jul 24, 1990·43 cites·29 claims
- 0669US9948782B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 17, 2018·2 cites·20 claims
- 0765US9559939B2System and method for handling resource failure in a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Jan 31, 2017·2 cites·13 claims
- 0850US10277741B2System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 30, 2019·0 cites·18 claims
- 0950US5265157AAnswer supervision and service selectionIBM·Filed 1990·Granted Nov 23, 1993·26 cites·17 claims
- 1050US2019208061A1System and method for transmitting signaling and media from a hybrid contact center operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Application pending·0 cites
- 1142US9591137B2System and method for providing contact center services in a hybrid operations environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 7, 2017·0 cites·14 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →