Inventor · disambiguated record
Christopher Clemmett Macleod Beck
Also filed as: BECK CHRISTOPHER CLEMMETT M · BECK CHRISTOPHER CLEMMETT MACL · BECK CHRISTOPHER CLEMMETT MACLEOD
17 granted patents·5 pending applications·3,735 citations·filing 1998–2015
97Inventor score
Files withGENESYS TELECOMM LAB INC12BECK CHRISTOPHER CLEMMETT MACLEOD4FORTE INTERNET SOFTWARE INC4ALCATEL LUCENT1BECK CHRISTOPHER CLEMMETT MACL1
Top patents by PatentIndex Score
22 records- 0199US6345305B1Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactionsGENESYS TELECOMM LAB INC·Filed 2000·Granted Feb 5, 2002·368 cites·3 claims
- 0299US6138139AMethod and apparatus for supporting diverse interaction paths within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Oct 24, 2000·688 cites·20 claims
- 0398US6167395AMethod and apparatus for creating specialized multimedia threads in a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Dec 26, 2000·556 cites·14 claims
- 0498US6108711AOperating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactionsGENESYS TELECOMM LAB INC·Filed 1998·Granted Aug 22, 2000·497 cites·4 claims
- 0597US6718366B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 2002·Granted Apr 6, 2004·115 cites·14 claims
- 0697US6332154B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 1999·Granted Dec 18, 2001·265 cites·14 claims
- 0796US6539419B2Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interfaceGENESYS TELECOMM LAB INC·Filed 2001·Granted Mar 25, 2003·102 cites·14 claims
- 0895US9350808B2Method for routing transactions between internal and external partners in a communication centerALCATEL LUCENT·Filed 2015·Granted May 24, 2016·15 cites·5 claims
- 0995US6381640B1Method and apparatus for automated personalization and presentation of workload assignments to agents within a multimedia communication centerGENESYS TELECOMM LAB INC·Filed 1999·Granted Apr 30, 2002·357 cites·4 claims
- 1095US6212178B1Method and apparatus for selectively presenting media-options to clients of a multimedia call centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 3, 2001·346 cites·24 claims
- 1191US6370508B2Interface engine for managing business processes within a multimedia communication-centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 9, 2002·201 cites·18 claims
- 1290US8250150B2Methods and apparatus for identifying and facilitating a social interaction structure over a data packet networkBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2004·Granted Aug 21, 2012·64 cites·10 claims
- 1388US8316128B2Methods and system for creating and managing identity oriented networked communicationBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2004·Granted Nov 20, 2012·66 cites·22 claims
- 1487US8971216B2Method for routing transactions between internal and external partners in a communication centerBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2006·Granted Mar 3, 2015·8 cites·4 claims
- 1586US7779067B2User specific support in communications systemsGENESYS TELECOMM LAB INC·Filed 2004·Granted Aug 17, 2010·24 cites·14 claims
- 1682US9537933B2Server-client interaction and information management systemFORTE INTERNET SOFTWARE INC·Filed 2014·Granted Jan 3, 2017·9 cites·16 claims
- 1772US7039857B2Method and apparatus for building multimedia applications using interactive multimedia viewersGENESYS TELECOMM LAB INC·Filed 1998·Granted May 2, 2006·54 cites·20 claims
- 1861US2014025766A1Method and Apparatus for Identifying and Facilitating a Social Interaction Structure over a Data Packet NetworkFORTE INTERNET SOFTWARE INC·Filed 2013·Application pending·0 cites
- 1961US2012311060A1Methods and Apparatus for Identifying and Facilitating a Social Interaction Structure over a Data Packet NetworkBECK CHRISTOPHER CLEMMETT MACLEOD·Filed 2012·Application pending·0 cites
- 2050US2008163075A1Server-Client Interaction and Information Management SystemBECK CHRISTOPHER CLEMMETT MACL·Filed 2007·Application pending·0 cites
- 2147US2014207953A1Methods and Apparatus for Enabling a Dynamic Network of Interactors According to Personal Trust Levels Between InteractorsFORTE INTERNET SOFTWARE INC·Filed 2014·Application pending·0 cites
- 2243US2006031510A1Methods and apparatus for enabling a dynamic network of interactors according to personal trust levels between interactorsFORTE INTERNET SOFTWARE INC·Filed 2005·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →