Inventor · disambiguated record
Kenneth Jordan
Also filed as: JORDAN KENNETH · JORDAN KENNETH D
7 granted patents·1 pending application·25 citations·filing 2000–2011
78Inventor score
Top patents by PatentIndex Score
8 records- 0175US7729277B2Use of intelligent directed broadcast in contact center solutionsCISCO TECH INC·Filed 2007·Granted Jun 1, 2010·6 cites·20 claims
- 0271US7099451B1Call management using call routing engineCISCO TECH INC·Filed 2000·Granted Aug 29, 2006·16 cites·32 claims
- 0359US8611869B2Identification of an alternate contact for use in reaching a mobile device userJORDAN KENNETH D·Filed 2011·Granted Dec 17, 2013·2 cites·20 claims
- 0458US9088658B2Intelligent overload control for contact centerJORDAN KENNETH·Filed 2007·Granted Jul 21, 2015·1 cites·25 claims
- 0550US8510146B2Contact center sizing and broadcasting based on probabilitiesJORDAN KENNETH·Filed 2008·Granted Aug 13, 2013·0 cites·20 claims
- 0650US2008065450A1Matching a contact to a resource setCISCO TECH INC·Filed 2006·Application pending·0 cites
- 0748US8213592B2Call management using call routing engineJORDAN KENNETH·Filed 2006·Granted Jul 3, 2012·0 cites·50 claims
- 0841US9135668B2Contact center routing using characteristic mappingJORDAN KENNETH·Filed 2008·Granted Sep 15, 2015·0 cites·16 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →