Inventor · disambiguated record
Vidas Placiakis
Also filed as: PLACIAKIS VIDAS
13 granted patents·271 citations·filing 2013–2018
91Inventor score
Top patents by PatentIndex Score
13 records- 0198US9674361B2System and method for intelligent task management in a workbinGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Jun 6, 2017·107 cites·21 claims
- 0297US9596350B1Virtual interactions in contact center operationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Mar 14, 2017·89 cites·20 claims
- 0395US9609131B2Activities assignment optimization for multi-skill contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Mar 28, 2017·22 cites·18 claims
- 0494US9823949B2System and method for intelligent task management and routingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Nov 21, 2017·19 cites·19 claims
- 0591US9154627B2Activities assignment optimization for multi-skill contact centerGENESYS TELECOMM LAB INC·Filed 2013·Granted Oct 6, 2015·13 cites·18 claims
- 0688US9912813B2Graphical user interface with contact center performance visualizerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 6, 2018·13 cites·22 claims
- 0785US10162685B2System and method for intelligent task management and routingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Dec 25, 2018·3 cites·20 claims
- 0871US9444936B2Interaction request processing according to client pre-configured scheduleGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Sep 13, 2016·2 cites·22 claims
- 0968US10348899B2Interaction request processing according to client pre-configured scheduleGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jul 9, 2019·1 cites·20 claims
- 1065US9948781B2Interaction request processing according to client pre-configured scheduleGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Apr 17, 2018·1 cites·20 claims
- 1159US10037500B2System and method for automatic shrinkage forecastingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Jul 31, 2018·1 cites·20 claims
- 1253US10110747B2Activities assignment optimization for multi-skill contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Oct 23, 2018·0 cites·16 claims
- 1350US9998599B2Virtual interactions in contact center operationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Jun 12, 2018·0 cites·18 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →