Inventor · disambiguated record
Bobby Sams
Also filed as: SAMS BOBBY · SAMS BOBBY R
14 granted patents·11 pending applications·209 citations·filing 2004–2012
91Inventor score
Top patents by PatentIndex Score
25 records- 0190US8646051B2Automated password reset via an interactive voice response systemPADEN JONATHAN·Filed 2004·Granted Feb 4, 2014·115 cites·18 claims
- 0288US7197130B2Dynamic load balancing between multiple locations with different telephony systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Granted Mar 27, 2007·41 cites·20 claims
- 0384US8102992B2Dynamic load balancing between multiple locations with different telephony systemPADEN JONATHAN·Filed 2007·Granted Jan 24, 2012·9 cites·22 claims
- 0475US7346152B2Intelligently providing dialup access numbers using an automated voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Granted Mar 18, 2008·16 cites·15 claims
- 0568US7660233B2Reporting dial-up access problems using a real-time automated systemAT & T IP I LP·Filed 2004·Granted Feb 9, 2010·12 cites·14 claims
- 0666US7609825B2Method and apparatus for automated billing and crediting of customer accountsAT & T IP I LP·Filed 2005·Granted Oct 27, 2009·2 cites·22 claims
- 0765US7624278B2Resetting access account passwords of a multitude of compartmentalized systemsAT & T IP I LP·Filed 2004·Granted Nov 24, 2009·8 cites·21 claims
- 0864US8036353B2Method and apparatus for issuing a creditAT & T IP I LP·Filed 2009·Granted Oct 11, 2011·0 cites·21 claims
- 0963US8204204B2Method and apparatus for proper routing of customersPADEN JON·Filed 2005·Granted Jun 19, 2012·2 cites·17 claims
- 1057US7936862B2Intelligently providing dialup access numbers using an automated voice response systemAT & T IP I LP·Filed 2008·Granted May 3, 2011·0 cites·20 claims
- 1156US7978835B2System and method for automatically notifying a customer via phone of service restorationAT & T IP I LP·Filed 2004·Granted Jul 12, 2011·4 cites·14 claims
- 1255US8159934B2Reporting dial up access problems using a real-time automated systemPADEN JON·Filed 2009·Granted Apr 17, 2012·0 cites·17 claims
- 1352US8660256B2Dynamic load balancing between multiple locations with different telephony systemPADEN JONATHAN·Filed 2011·Granted Feb 25, 2014·0 cites·20 claims
- 1448US2006165057A1Presenting dialup access numbers status information using an automated voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1548US2006146992A1System and method for real time monitoring an interactive voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1646US8571199B2Method and apparatus for proper routing of customersPADEN JON·Filed 2012·Granted Oct 29, 2013·0 cites·20 claims
- 1746US2006083219A1Using information about dialup access numbers in a service region to support customer service interactionsSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1846US2006109974A1System and method for IVR transfer of an inbound callSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1944US2006262717A1Method and apparatus for providing enhanced connection capabilities to digital subscriber line (DSL) subscribersSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2043US2006227944A1Method and apparatus for managing surveys across service centersSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2143US2006182252A1Method and apparatus for maintaining automated call transfers between service centersSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2242US2006245557A1Configurable interactive voice response messaging control and monitoring system and methodSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2342US2006085538A1System and method for enhanced network monitoringSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 2441US2007041523A1Method for identifying and responding to chronic callers in an interactive voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2541US2006234682A1Method and apparatus for locating wireless access pointsSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →