Inventor · disambiguated record
Robert H. Joyce
Also filed as: JOYCE ROBERT · JOYCE ROBERT H
9 granted patents·2 pending applications·904 citations·filing 1980–2003
92Inventor score
Files withASPECT COMM2NORTHERN TELECOM LTD2ASPECT COMM CORP1ASPECT TELECOMMUNICATIONS1GEN MOTORS CORP1
Top patents by PatentIndex Score
11 records- 0195US4648044ABasic expert system toolTEKNOWLEDGE INC·Filed 1984·Granted Mar 3, 1987·199 cites·40 claims
- 0292US4985857AMethod and apparatus for diagnosing machinesGEN MOTORS CORP·Filed 1988·Granted Jan 15, 1991·337 cites·18 claims
- 0390US4803641ABasic expert system toolTECKNOWLEDGE INC·Filed 1987·Granted Feb 7, 1989·119 cites·19 claims
- 0485US7406515B1System and method for automated and customizable agent availability and task assignment managementASPECT COMM·Filed 2000·Granted Jul 29, 2008·86 cites·50 claims
- 0572US5546455AMethod for accessing real-time data in an automatic call distribution systemASPECT TELECOMMUNICATIONS·Filed 1994·Granted Aug 13, 1996·88 cites·18 claims
- 0657US6442269B1Method and apparatus for integrating business data and transaction data in a transaction processing environmentASPECT COMM·Filed 1999·Granted Aug 27, 2002·34 cites·30 claims
- 0757US4363122AMitigation of noise signal contrast in a digital speech interpolation transmission systemNORTHERN TELECOM LTD·Filed 1980·Granted Dec 7, 1982·14 cites·14 claims
- 0847US6718022B1Method and apparatus for universal call identificationASPECT COMM CORP·Filed 1999·Granted Apr 6, 2004·19 cites·9 claims
- 0945US2005111653A1Instant message processing in a customer interaction systemFiled 2003·Application pending·0 cites
- 1042US2005086290A1Method and system to provide expert support with a customer interaction systemFiled 2003·Application pending·0 cites
- 1141US4382296ABuffering speech signals in a TASI systemNORTHERN TELECOM LTD·Filed 1980·Granted May 3, 1983·8 cites·17 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →