Inventor · disambiguated record
Malcom Strandberg
Also filed as: STRANDBERG MALCOM · STRANDBERG MALCOM B
14 granted patents·5 pending applications·490 citations·filing 1990–2012
93Inventor score
Top patents by PatentIndex Score
19 records- 0186US5164981AVoice response system with automated data transferDAVOX·Filed 1990·Granted Nov 17, 1992·149 cites·30 claims
- 0279US6816880B1Browser user inter face for client workstationCONCERTO SOFTWARE INC·Filed 1998·Granted Nov 9, 2004·130 cites·25 claims
- 0368US6330243B1System and method for providing an electronic chat session between a data terminal and an information provider at the request of an inquiring party input into the data terminalDAVOX CORP·Filed 1998·Granted Dec 11, 2001·65 cites·16 claims
- 0463US7149209B2System and method for providing audio communication over a computer network using differing communication formatsASPECT SOFTWARE INC·Filed 2004·Granted Dec 12, 2006·7 cites·12 claims
- 0562US6754236B1System and method for dialing in a telephony system using a common channel signaling protocol in which the use of bearer channels is maximizedCONCERTO SOFTWARE INC·Filed 2000·Granted Jun 22, 2004·6 cites·27 claims
- 0658US5604740AMulti-path bus digital signal processorDAVOX CORP·Filed 1994·Granted Feb 18, 1997·27 cites·24 claims
- 0758US2010002689A1Voice over ip adapterASPECT SOFTWARE INC·Filed 2009·Application pending·0 cites
- 0857US7302051B1System and method for providing an automatic telephone call back from information provided at a data terminalASPECT SOFTWARE INC·Filed 1998·Granted Nov 27, 2007·28 cites·17 claims
- 0955US9055140B2Contact center queue priority management method and systemSTRANDBERG MALCOM·Filed 2012·Granted Jun 9, 2015·1 cites·18 claims
- 1055US8199895B2Leveraging a SIP forking model for distributed contact center routingELY MICHAEL·Filed 2008·Granted Jun 12, 2012·1 cites·34 claims
- 1152US2007274298A1Voice over IP adapterASPECT SOFTWARE INC·Filed 2006·Application pending·0 cites
- 1250US2009175437A1Call transfer between differing equipmentASPECT SOFTWARE INC·Filed 2008·Application pending·0 cites
- 1349US2009067615A1Echo cancellation using gain controlASPECT SOFTWARE INC·Filed 2007·Application pending·0 cites
- 1447US8503660B2Unified command and control of a multiplicity of heterogeneous systems supporting call center functionalityBARNETT JAMES·Filed 2007·Granted Aug 6, 2013·0 cites·41 claims
- 1546US5812553AMulti-path bus digital processorDAVOX CORP·Filed 1996·Granted Sep 22, 1998·16 cites·21 claims
- 1643US6879674B2System and method for providing an automatic telephone call back to a telephone line being used to access a computer networkCIM LTD·Filed 1998·Granted Apr 12, 2005·12 cites·11 claims
- 1742US6889195B2System and method for utilizing a computer network in conjunction with traditional telemarketingCIM LTD·Filed 1998·Granted May 3, 2005·40 cites·17 claims
- 1842US2007160187A1System and method for redirecting a telecommunicating party to an information source over a computer networkASPECT SOFTWARE INC·Filed 2006·Application pending·0 cites
- 1936US6760323B1System and method for providing audio communication over a computer network using differing communication formatsCONCERTO SOFTWARE INC·Filed 1999·Granted Jul 6, 2004·8 cites·11 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →