Inventor · disambiguated record
Gerard Carty
Also filed as: CARTY GERARD · CARTY GERARD A
10 granted patents·1 pending application·34 citations·filing 2012–2019
83Inventor score
Top patents by PatentIndex Score
11 records- 0191US9961204B1Monitoring agent oversight of artificial intelligence content in a contact centerAVAYA INC·Filed 2017·Granted May 1, 2018·15 cites·20 claims
- 0291US9930181B1Systems and methods for optimal scheduling of resources in a contact centerAVAYA INC·Filed 2016·Granted Mar 27, 2018·14 cites·20 claims
- 0385US10389879B2Real-time speech feed to agent greetingAVAYA INC·Filed 2017·Granted Aug 20, 2019·4 cites·20 claims
- 0474US10580014B2System and method for payment card industry complianceAVAYA INC·Filed 2014·Granted Mar 3, 2020·1 cites·11 claims
- 0560US11715112B2Automatic message generation and presentation to a communication node engaged in a communicationAVAYA INC·Filed 2019·Granted Aug 1, 2023·0 cites·20 claims
- 0655US10659607B2Real-time speech feed to agent greetingAVAYA INC·Filed 2019·Granted May 19, 2020·0 cites·20 claims
- 0749US10129405B2Systems and methods for optimal scheduling of resources in a contact centerAVAYA INC·Filed 2018·Granted Nov 13, 2018·0 cites·16 claims
- 0848US10812321B2Predictive network node allocationAVAYA INC·Filed 2018·Granted Oct 20, 2020·0 cites·20 claims
- 0944US11102353B2Video call routing and management based on artificial intelligence determined facial emotionAVAYA INC·Filed 2019·Granted Aug 24, 2021·0 cites·18 claims
- 1037US10547728B2Dynamic agent greeting based on prior call analysisAVAYA INC·Filed 2016·Granted Jan 28, 2020·0 cites·20 claims
- 1131US2014096839A1Method and apparatus for bias member adjustment without disassemblyROEDEL STANLEY B·Filed 2012·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →