Inventor · disambiguated record
Hila Kneller
Also filed as: Kneller Hila
7 granted patents·1 pending application·33 citations·filing 2016–2021
78Inventor score
Top patents by PatentIndex Score
8 records- 0194US9787838B1System and method for analysis of interactions with a customer service centerNICE-SYSTEMS LTD·Filed 2016·Granted Oct 10, 2017·25 cites·25 claims
- 0290US11676067B2System and method for creating data to train a conversational botNICE LTD·Filed 2020·Granted Jun 13, 2023·4 cites·15 claims
- 0369US10847136B2System and method for mapping a customer journey to a categoryNICE LTD·Filed 2018·Granted Nov 24, 2020·2 cites·20 claims
- 0468US11005995B2System and method for performing agent behavioral analyticsNICE LTD·Filed 2019·Granted May 11, 2021·2 cites·14 claims
- 0549US10956914B2System and method for mapping a customer journey to a categoryNICE LTD·Filed 2019·Granted Mar 23, 2021·0 cites·18 claims
- 0649US2022283922A1Systems and methods for analyzing and segmenting automation sequencesNICE LTD·Filed 2021·Application pending·0 cites
- 0745US11790302B2System and method for calculating a score for a chain of interactions in a call centerNICE LTD·Filed 2019·Granted Oct 17, 2023·0 cites·20 claims
- 0831US11507743B2System and method for automatic key phrase extraction rule generationNICE LTD·Filed 2017·Granted Nov 22, 2022·0 cites·15 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →