Inventor · disambiguated record
John Z. Taylor
Also filed as: TAYLOR JOHN Z
8 granted patents·908 citations·filing 1999–2009
91Inventor score
Top patents by PatentIndex Score
8 records- 0196US7787609B1Prioritized service delivery based on presence and availability of interruptible enterprise resources with skillsAVAYA INC·Filed 2005·Granted Aug 31, 2010·138 cites·22 claims
- 0294US6820260B1Customized applet-on-hold arrangementAVAYA TECHNOLOGY CORP·Filed 1999·Granted Nov 16, 2004·304 cites·27 claims
- 0393US8054964B2System and method for detecting emotions at different steps in a communicationAVAYA INC·Filed 2009·Granted Nov 8, 2011·32 cites·34 claims
- 0490US6366668B1Method of routing calls in an automatic call distribution networkAVAYA TECHNOLOGY CORP·Filed 1999·Granted Apr 2, 2002·205 cites·21 claims
- 0588US6563920B1Methods and apparatus for processing of communications in a call center based on variable rest period determinationsAVAYA TECHNOLOGY CORP·Filed 1999·Granted May 13, 2003·143 cites·37 claims
- 0677US6732188B1Method for providing customer treatment based on specified rules in conjunction with network source address of a request originatorAVAYA TECHNOLOGY CORP·Filed 1999·Granted May 4, 2004·72 cites·15 claims
- 0776US8577015B2Method and apparatus for the automated delivery of notifications to contacts based on predicted work prioritizationFLOCKHART ANDREW·Filed 2005·Granted Nov 5, 2013·10 cites·24 claims
- 0859US10671600B1Communications-enabled dynamic social network routing utilizing presenceBengtson David Charles·Filed 2007·Granted Jun 2, 2020·4 cites·19 claims
Join the waitlist — get patent alerts
Get an alert when John Z. Taylor files or is granted a new patent.
We store only your email — no account needed. See our privacy policy.
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →