Inventor · disambiguated record
Andriy Ryabchun
Also filed as: RYABCHUN ANDRIY · RYABCHUN ANDRIY V · RYABCHUN ANDRIY VLADIMIROVICH
24 granted patents·3 pending applications·334 citations·filing 2002–2017
96Inventor score
Files withGENESYS TELECOMMUNICATIONS LABORATORIES INC12GENESYS TELECOMM LAB INC5MAKAGON PETR3RISTOCK HERBERT WILLI ARTUR3ANISIMOV NIKOLAY1
Top patents by PatentIndex Score
27 records- 0196US6985943B2Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMM LAB INC·Filed 2002·Granted Jan 10, 2006·114 cites·39 claims
- 0295US7565428B2Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMM LAB INC·Filed 2007·Granted Jul 21, 2009·27 cites·1 claims
- 0393US8117538B2Method for dynamically converting voice XML scripts into other compatible markup language scripts based on required modalityANISIMOV NIKOLAY·Filed 2008·Granted Feb 14, 2012·34 cites·12 claims
- 0493US7373405B2Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMM LAB INC·Filed 2005·Granted May 13, 2008·21 cites·29 claims
- 0591US9002920B2Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerDERYUGIN VLADIMIR NEIL·Filed 2008·Granted Apr 7, 2015·25 cites·20 claims
- 0689USRE46153EMethod and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environmentGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Sep 20, 2016·9 cites·32 claims
- 0786US10839322B2Tag-based performance framework for contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Nov 17, 2020·5 cites·20 claims
- 0885US10373171B2System and method for making engagement offers based on observed navigation pathGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Aug 6, 2019·6 cites·17 claims
- 0984US10289817B2Trust conferencing apparatus and methods in digital communicationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted May 14, 2019·3 cites·12 claims
- 1084US7222301B2Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environmentGENESYS TELECOMM LAB INC·Filed 2003·Granted May 22, 2007·36 cites·32 claims
- 1182US10218848B2Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Feb 26, 2019·4 cites·20 claims
- 1281US10127321B2Proactive knowledge offering system and methodGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Nov 13, 2018·5 cites·17 claims
- 1381US8325215B2Trust conferencing apparatus and methods in digital communicationRISTOCK HERBERT WILLI ARTUR·Filed 2008·Granted Dec 4, 2012·10 cites·36 claims
- 1480US9805320B2Tag-based performance framework for contact centerPATTABHIRAMAN RAMESH V·Filed 2014·Granted Oct 31, 2017·5 cites·18 claims
- 1580US9459841B2Automated call center software build generatorGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Oct 4, 2016·2 cites·21 claims
- 1676US7823167B2Method and apparatus for extending contact center configuration data for access by third-party applications over a data networkGENESYS TELECOMM LAB INC·Filed 2002·Granted Oct 26, 2010·23 cites·6 claims
- 1774USRE46538EMethod and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Sep 5, 2017·0 cites·10 claims
- 1874USRE46521EMethod and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Aug 22, 2017·0 cites·29 claims
- 1974USRE46387EMethod and apparatus for extended management of state and interaction of a remote knowledge worker from a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted May 2, 2017·0 cites·39 claims
- 2074US9141772B2Trust conferencing apparatus and methods in digital communicationRISTOCK HERBERT WILLI ARTUR·Filed 2012·Granted Sep 22, 2015·2 cites·20 claims
- 2171US9128802B2Automated call center software build generatorMAKAGON PETR·Filed 2010·Granted Sep 8, 2015·2 cites·20 claims
- 2263US9537890B2Trust in physical networksRISTOCK HERBERT WILLI ARTUR·Filed 2008·Granted Jan 3, 2017·1 cites·19 claims
- 2358US10289389B2Automated call center software build generatorGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted May 14, 2019·0 cites·16 claims
- 2457US10726112B2Trust in physical networksGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Jul 28, 2020·0 cites·20 claims
- 2553US2009172776A1Method and System for Establishing and Managing Trust Metrics for Service Providers in a Federated Service Provider NetworkMAKAGON PETR·Filed 2007·Application pending·0 cites
- 2647US2004083281A1Method and apparatus for providing real-time communication center reporting data to third-party applications over a data networkFiled 2002·Application pending·0 cites
- 2747US2006095568A1Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environmentMAKAGON PETR·Filed 2005·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →