Inventor · disambiguated record
Oleg Bondarenko
Also filed as: BONDARENKO OLEG
30 granted patents·10 pending applications·1,865 citations·filing 1997–2015
98Inventor score
Files withGENESYS TELECOMM LAB INC19HALLIBURTON ENERGY SERVICES INC7MILOSLAVSKY ALEC4NEYMAN IGOR3SHTIVELMAN YURI2
Top patents by PatentIndex Score
40 records- 0197US5960073AMethod and apparatus for providing an interactive home agent with access to call center functionality and resourcesGENESYS TELECOMM LAB INC·Filed 1997·Granted Sep 28, 1999·332 cites·2 claims
- 0296US6408064B1Method and apparatus for enabling full interactive monitoring of calls to and from a call-in centerGENESYS TELECOMM LAB INC·Filed 2000·Granted Jun 18, 2002·154 cites·11 claims
- 0395US6389028B1Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication centerGENESYS TELECOMM LAB INC·Filed 1999·Granted May 14, 2002·212 cites·7 claims
- 0494US6263066B1Multimedia managing and prioritized queuing system integrated with intelligent routing capabilityGENESYS TELECOMM LAB INC·Filed 1998·Granted Jul 17, 2001·183 cites·15 claims
- 0593US7558383B2Initial routing of internet-protocol network telephone callsGENESYS TELECOMM LAB INC·Filed 2006·Granted Jul 7, 2009·31 cites·12 claims
- 0692US6434231B2Virtualized computer telephony integrated link for enhanced functionality in call centersGENESYS TELECOMM LAB INC·Filed 2000·Granted Aug 13, 2002·85 cites·2 claims
- 0791US8358769B2Personal desktop routerGENESYS TELECOMM LAB INC·Filed 2007·Granted Jan 22, 2013·21 cites·5 claims
- 0890US6735298B2Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LABORATOIRIES·Filed 2002·Granted May 11, 2004·64 cites·5 claims
- 0989US8522195B2Systems and methods to generate a software framework based on semantic modeling and business rulesMILOSLAVSKY ALEC·Filed 2008·Granted Aug 27, 2013·28 cites·18 claims
- 1088US6047060AMethod and apparatus for enabling full interactive monitoring of calls to and from a call-in centerGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 4, 2000·128 cites·18 claims
- 1187US6560328B1Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted May 6, 2003·215 cites·8 claims
- 1285US9516171B2Personal desktop routerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Dec 6, 2016·5 cites·6 claims
- 1385US7903807B2Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 2004·Granted Mar 8, 2011·29 cites·6 claims
- 1485US6198739B1Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Mar 6, 2001·76 cites·17 claims
- 1580US6480600B1Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Nov 12, 2002·64 cites·5 claims
- 1679US6724764B2Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication centerGENESYS TELECOMM LAB INC·Filed 2002·Granted Apr 20, 2004·18 cites·12 claims
- 1778US7031442B1Methods and apparatus for personal routing in computer-simulated telephonyGENESYS TELECOMM LAB INC·Filed 1997·Granted Apr 18, 2006·56 cites·8 claims
- 1876USRE45606ECall and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityNEYMAN IGOR·Filed 2013·Granted Jul 7, 2015·4 cites·6 claims
- 1976US7668171B2Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication centerGENESYS TELECOMM LAB INC·Filed 2004·Granted Feb 23, 2010·13 cites·10 claims
- 2067US6359981B1Virtualized computer telephony integrated link for enhanced functionality in call centersGENESYS TELECOMM LAB INC·Filed 1997·Granted Mar 19, 2002·29 cites·5 claims
- 2161US6018578ACall and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Jan 25, 2000·48 cites·10 claims
- 2261US5940495AVirtualized computer telephony integrated link for enhanced functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Aug 17, 1999·47 cites·12 claims
- 2361US2008046531A1System for Routing Electronic MailsSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 2456US10087742B2Fixture and tool for use in facilitating communication between tool and equipmentHALLIBURTON ENERGY SERVICES INC·Filed 2014·Granted Oct 2, 2018·0 cites·25 claims
- 2556US7372956B1Method and apparatus for providing an interactive home agent with access to call center functionality and resourcesGENESYS TELECOMM LAB INC·Filed 1999·Granted May 13, 2008·23 cites·7 claims
- 2656US2008043955A1Escalatory Reactive Call RoutingSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 2755US2008043728A1Apparatus and Methods for Coordinating Telephone and Data CommunicationsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 2855US2008049929A1Skill-Based Real-time Call Routing in Telephony SystemsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 2955US2008043975A1Dynamic Re-routingMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 3052US10060223B2Endothermic heat sink for downhole toolsHALLIBURTON ENERGY SERVICES INC·Filed 2013·Granted Aug 28, 2018·0 cites·19 claims
- 3150US10459011B2Method for multiplexing wheatstone bridge measurementsHALLIBURTON ENERGY SERVICES INC·Filed 2013·Granted Oct 29, 2019·0 cites·18 claims
- 3250US2013129067A1Personal desktop routerNEYMAN IGOR·Filed 2012·Application pending·0 cites
- 3347US10401533B2Electromagnetic sensing apparatus for borehole acousticsHALLIBURTON ENERGY SERVICES INC·Filed 2013·Granted Sep 3, 2019·0 cites·11 claims
- 3446US9847286B2High-temperature cycling BGA packagingHALLIBURTON ENERGY SERVICES INC·Filed 2014·Granted Dec 19, 2017·0 cites·21 claims
- 3545US2001040887A1Apparatus and methods enhancing call routing to and within call-centersFiled 2001·Application pending·0 cites
- 3643US10337320B2Method and systems for capturing data for physical states associated with perforating stringHALLIBURTON ENERGY SERVICES INC·Filed 2013·Granted Jul 2, 2019·0 cites·20 claims
- 3743US2003009530A1Instant message presence protocol for facilitating communication center activityFiled 2002·Application pending·0 cites
- 3843US2004083479A1Method for organizing multiple versions of XML for use in a contact center environmentFiled 2002·Application pending·0 cites
- 3941US10301929B2System and method for leak detectionHALLIBURTON ENERGY SERVICES INC·Filed 2015·Granted May 28, 2019·0 cites·16 claims
- 4040US2013230160A1Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityNEYMAN IGOR·Filed 2013·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →