Inventor · disambiguated record
David Beilis
Also filed as: BEILIS DAVID
19 granted patents·5 pending applications·65 citations·filing 2011–2023
92Inventor score
Files withGENESYS TELECOMMUNICATIONS LABORATORIES INC15CAPITAL ONE SERVICES LLC5BEILIS DAVID2GENESYS TELECOMM LAB INC1SURTY AARON S1
Top patents by PatentIndex Score
24 records- 0188US10194028B2Graphical user interface for configuring contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jan 29, 2019·8 cites·24 claims
- 0288US9912813B2Graphical user interface with contact center performance visualizerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 6, 2018·13 cites·22 claims
- 0388US9628623B2Graphical user interface for monitoring and visualizing contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 18, 2017·13 cites·21 claims
- 0483US11580094B2Real-time anomaly determination using integrated probabilistic systemCAPITAL ONE SERVICES LLC·Filed 2021·Granted Feb 14, 2023·1 cites·20 claims
- 0582US9992338B2System and method for anticipating user interaction in a customer contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jun 5, 2018·5 cites·20 claims
- 0682US9084114B2Technique to authenticate in a mobile application using near-field communicationBEILIS DAVID·Filed 2012·Granted Jul 14, 2015·6 cites·16 claims
- 0781US8881170B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformBEILIS DAVID·Filed 2012·Granted Nov 4, 2014·6 cites·16 claims
- 0880US9912812B2Graphical user interface for configuring contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 6, 2018·5 cites·20 claims
- 0976US10607167B2System and method for intelligent task management and routing based on physiological sensor input dataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Mar 31, 2020·2 cites·28 claims
- 1075US9888122B2System and method for dynamic call diversionGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 6, 2018·2 cites·14 claims
- 1171US10033868B2System and method for anticipating and preloading data in a customer contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jul 24, 2018·2 cites·20 claims
- 1269US11971873B2Real-time anomaly determination using integrated probabilistic systemCAPITAL ONE SERVICES LLC·Filed 2023·Granted Apr 30, 2024·0 cites·20 claims
- 1365US9424111B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Aug 23, 2016·1 cites·16 claims
- 1464US2024046279A1Systems and methods for providing user emotion information to a customer service providerCAPITAL ONE SERVICES LLC·Filed 2023·Application pending·0 cites
- 1557US9857936B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 2, 2018·0 cites·15 claims
- 1656US9088661B2Hands-free voice/video session initiation using face detectionSURTY AARON S·Filed 2011·Granted Jul 21, 2015·1 cites·20 claims
- 1754US10171672B2System and method for dynamic call diversionGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jan 1, 2019·0 cites·14 claims
- 1853US11816678B2Systems and methods for providing user emotion information to a customer service providerCAPITAL ONE SERVICES LLC·Filed 2020·Granted Nov 14, 2023·0 cites·19 claims
- 1948US10262317B2Technique to authenticate in a mobile application using near-field communicationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Apr 16, 2019·0 cites·16 claims
- 2041US2014181676A1Ubiquitous dashboard for contact center monitoringGENESYS TELECOMM LAB INC·Filed 2013·Application pending·0 cites
- 2139US10582055B2System and method for managing contact center systemGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Mar 3, 2020·0 cites·20 claims
- 2239US2018097940A1System and method for dynamic generation and optimization of process flows for a customer contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Application pending·0 cites
- 2339US2022094788A1Systems and methods for routing a call with local telecommunication platformsCAPITAL ONE SERVICES LLC·Filed 2020·Application pending·0 cites
- 2433US2017104872A1System and Method for Intelligent Task Management and Routing Based on Location Sensor Input DataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →