Individual holder
KALAVAR RAJEEV P
US·3 granted patents·143 citations·filing 2005–2006
Individually held — no corporate assignee on record.
Technology mixH04M3
Top patents by PatentIndex Score
3 records- 0191US8238541B1Intent based skill-set classification for accurate, automatic determination of agent skillsKALAVAR RAJEEV P·Filed 2006·Granted Aug 7, 2012·52 cites·18 claims
- 0291US8116446B1Agent driven work item awareness for tuning routing engine work-assignment algorithmsKALAVAR RAJEEV P·Filed 2005·Granted Feb 14, 2012·49 cites·20 claims
- 0390US8073129B1Work item relation awareness for agents during routing engine driven sub-optimal work assignmentsKALAVAR RAJEEV P·Filed 2005·Granted Dec 6, 2011·42 cites·23 claims
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