Assignee
WAALKES ADAM
US·4 granted patents·1 pending application·8 citations·filing 2007–2011
Top patents by PatentIndex Score
5 records- 0181US8442209B2System and method for processing out-of-order caller responses during automated call processingWAALKES ADAM·Filed 2007·Granted May 14, 2013·8 cites·18 claims
- 0255US8306211B2System and method for retaining calls into a call centerWAALKES ADAM·Filed 2007·Granted Nov 6, 2012·0 cites·21 claims
- 0355US2008246592A1System and method for managing customer queuingWAALKES ADAM·Filed 2008·Application pending·0 cites
- 0446US9438734B2System and method for managing a dynamic call flow during automated call processingWAALKES ADAM·Filed 2007·Granted Sep 6, 2016·0 cites·16 claims
- 0546US8494151B2System and method for balancing call session assignments on an agent consoleWAALKES ADAM·Filed 2011·Granted Jul 23, 2013·0 cites·16 claims
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